Event Id 2009 and "No internal File handlers available errors

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

BlankHello,
I have been investigating a problem on my network for several months now, and have narrowed the offending software down to PowerPoint 2000. It seems that when multiple presentations are given from the same PC, the server will start logging Event ID 2009 errors every 5 seconds, and the PC displays an error message that "no internal file handlers are available". Rebooting the PC is the only way to fix the issue, after which it will function OK for several more presentations, then the same sequence of events occur. Can anyone shed some light on this, as I am stumped!!!!! Thanks for your attention.

Bob
 
Bob,

You don't mention which version of Windows you are running but they all have
limitations on how many file handles can be opened at one time. If memory
serves me right, on Windows versions before XP you can set the "default
role" of the machine as a desktop or a server. If you set it as a server it
allows many more file handles to be opened at one time. There is no down
side to doing so until you run out of RAM.

Austin Myers
MS PowerPoint MVP Team


BlankHello,
I have been investigating a problem on my network for several months now,
and have narrowed the offending software down to PowerPoint 2000. It seems
that when multiple presentations are given from the same PC, the server will
start logging Event ID 2009 errors every 5 seconds, and the PC displays an
error message that "no internal file handlers are available". Rebooting the
PC is the only way to fix the issue, after which it will function OK for
several more presentations, then the same sequence of events occur. Can
anyone shed some light on this, as I am stumped!!!!! Thanks for your
attention.


Bob
 
I have been through all of these steps, also tried different configuration
in server properties, such as maximize memory for network apps, file sharing
etc., all to no avail. The problem only occurs during multiple Powerpoint
presentations from the same workstation, so it seems that PP is not
releasing the file handles after the presentation finishes. I was hoping
maybe a registry hack for PP was available.
The server is Winnt4.0, SP6a, all updates and hotfixes applied. The
workstations involved are all Win98SE, all updates and patches current. MS
Office 2000 Premium is the version of Office involved. Thanks for your
help.


Bob
 
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