R
Richard Cheung
Hello everyone
I am getting the following errors:
Event ID 1002: The shell stopped unexpectedly and explorer.exe was
restarted.
This occurs every time I either try to
- print to a specific printer
- do a properties on that specific printer
It is an HP Plotter printer.
I investigated a bit on this and read something about how this could be
caused by Novell File Distribution Services (NFDS) on the system - however I
checked this and it isnt present.
I have also tried to remove and reinstall the printer (its a network
printer, shared from a windows 2000 server), create a new profile - doesnt
fix the problem.
Other Windows XP Pro machines on the network doesnt have this problem.
Does anyone have any other ideas for me to investigate?
Regards
Richard
I am getting the following errors:
Event ID 1002: The shell stopped unexpectedly and explorer.exe was
restarted.
This occurs every time I either try to
- print to a specific printer
- do a properties on that specific printer
It is an HP Plotter printer.
I investigated a bit on this and read something about how this could be
caused by Novell File Distribution Services (NFDS) on the system - however I
checked this and it isnt present.
I have also tried to remove and reinstall the printer (its a network
printer, shared from a windows 2000 server), create a new profile - doesnt
fix the problem.
Other Windows XP Pro machines on the network doesnt have this problem.
Does anyone have any other ideas for me to investigate?
Regards
Richard