P
Patrick
Hi,
Three times in the past month, my print server has stopped processing jobs.
Restarting the service doesn't resolve the issue; the server needs to be
rebooted. I usually see events indicating that some documents were printed,
but they don't actually print. I also see several of these:
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 1/10/2006
Time: 8:16:39 AM
User: DOMAIN\User1
Computer: MYPRINTSERVER
Description:
The document whatever.xls owned by User1 failed to print on printer
somelaserjet. Data type: NT EMF 1.008. Size of the spool file in bytes:
333804. Number of bytes printed: 0. Total number of pages in the document:
1. Number of pages printed: 0. Client machine: \\192.168.0.2. Win32 error
code returned by the print processor: 2250.
MSKB says the error code indicates a loss of connectivity with the printer,
but that's not the case. I can ping/telnet to the print servers. I also
see some of these:
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 45
Date: 1/10/2006
Time: 8:16:35 AM
User: NT AUTHORITY\SYSTEM
Computer: MYPRINTSERVER
Description:
Document failed to print due to GDI/Driver error in rendering.
Any ideas? I don't want to use "cleanspl" as this server has about 80 print
queues. One thing I did try was setting all the LaserJet 4000's (30% of our
printers) to the same version of the driver. Prior to me doing so, half had
PCL5, the other had PCL6.
Thanks,
Pat
Three times in the past month, my print server has stopped processing jobs.
Restarting the service doesn't resolve the issue; the server needs to be
rebooted. I usually see events indicating that some documents were printed,
but they don't actually print. I also see several of these:
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 1/10/2006
Time: 8:16:39 AM
User: DOMAIN\User1
Computer: MYPRINTSERVER
Description:
The document whatever.xls owned by User1 failed to print on printer
somelaserjet. Data type: NT EMF 1.008. Size of the spool file in bytes:
333804. Number of bytes printed: 0. Total number of pages in the document:
1. Number of pages printed: 0. Client machine: \\192.168.0.2. Win32 error
code returned by the print processor: 2250.
MSKB says the error code indicates a loss of connectivity with the printer,
but that's not the case. I can ping/telnet to the print servers. I also
see some of these:
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 45
Date: 1/10/2006
Time: 8:16:35 AM
User: NT AUTHORITY\SYSTEM
Computer: MYPRINTSERVER
Description:
Document failed to print due to GDI/Driver error in rendering.
Any ideas? I don't want to use "cleanspl" as this server has about 80 print
queues. One thing I did try was setting all the LaserJet 4000's (30% of our
printers) to the same version of the driver. Prior to me doing so, half had
PCL5, the other had PCL6.
Thanks,
Pat