etrust sees virus where none exists......

  • Thread starter Thread starter pike_by_nature
  • Start date Start date
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pike_by_nature

My dear Papa clings stolidly to "Lotus AmiPro"; and has recently
discovered that whenever he tries to print something, etrust antivirus
jumps up and deletes the spooling print file saying that it is infected
with the "Worfo" virus.

It isn't - I've run a complete antivirus scan using etrust, grisoft
avg, and the online McAfee. I've "snoozed" etrust, captured the spool
file and tested it - it's clean, and so is the PC. But this is a bit of
a problem.

Short of dumping Etrust, can anyone suggest a way of sorting this out?

Tim
 
My dear Papa clings stolidly to "Lotus AmiPro"; and has recently
discovered that whenever he tries to print something, etrust antivirus
jumps up and deletes the spooling print file saying that it is infected
with the "Worfo" virus.

It isn't - I've run a complete antivirus scan using etrust, grisoft
avg, and the online McAfee. I've "snoozed" etrust, captured the spool
file and tested it - it's clean, and so is the PC. But this is a bit of
a problem.

Short of dumping Etrust, can anyone suggest a way of sorting this out?
Click to expand...

if it's a false alarm in the etrust product, the only people who can fix
it are etrust themselves...
 
Hi Kurt;

Yes - my opinion too; so I've sent them an e-mail, but there doesn't
seem to be much interest.


Tim
 
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