Etrust problem

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searcher

I have used eTrust for years with no problems, but things have changed.
It does its job and I can auto update OK. The problem is that I have been
reminded to renew even though I have recently done so and have over 300 days
left.
I cannot contact customer support or technical advice because the Web
Support system is unobtainable, tried on two different computers with no
luck. I have tried different e-mail addresses but only get auto response
advising me to try Web Support.
The Sammy thing is a joke really because it gives no info about Web Support
except what it is, but not how to get it to work
All I need to know is how to contact eTrust and get a proper answer to my
problems.
I have no desire to phone from the UK
I used to have faith in eTrust but it is rapidly on the way out.
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All I need to know is how to contact eTrust and get a proper answer to my
problems.
Click to expand...


In the pastI have eventually gotten answers by email at
(e-mail address removed)
 
Garrapata said:
In the pastI have eventually gotten answers by email at
(e-mail address removed)
Click to expand...

Thanks for the reply but problem is now sorted. I accidentally discovered
the address you advised.
 
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