ethernet connection won't work

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Guest

This is my second post. The ethernet connection does not work from Westel
6100 DSL modem to computer. Had to use the USB connection, therefore I
cannot connect to router. Can anyone help me with this. I have talked with
Bellsouth and they have told me the problem is with the computer
connection..Have checked in Devise Manger and the ethernet card is listed
with no yellow or red. I assume the driver is okay. Any help would
beappreciated! Thanks in advance!!
 
well it is not uncommon
for the lan connections inside
the computer to fail - they are made
in china. the faulty connectivity is usually
at the connector/pug. so the ethernet
component itself doesn't show as a
failed component in windows.

what will likely help is to bypass
it altogether by using a lan to usb
ethernet convertor

then you can connect your router
to your pc via a usb port....



--

db ·´¯`·.¸. said:
<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>
Click to expand...


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B.J. said:
This is my second post. The ethernet connection does not work from Westel
6100 DSL modem to computer. Had to use the USB connection, therefore I
cannot connect to router. Can anyone help me with this. I have talked with
Bellsouth and they have told me the problem is with the computer
connection..Have checked in Devise Manger and the ethernet card is listed
with no yellow or red. I assume the driver is okay. Any help would
beappreciated! Thanks in advance!!
Click to expand...

Let me see if I understand you:

1. You have a DSL modem that can be connected either by USB or Ethernet.
2. You can't connect from your COMPUTER to the modem via Ethernet.
3. Therefore, you can't use the ROUTER.

I don't understand how 3 follows from 2. Usually, you would connect the
modem to the router via Ethernet and then the computer to the router via
a second Ethernet cable (or wireless, as the case may be).

If you're saying that NEITHER the router nor the computer can connect to
the modem via Ethernet, then it seems much more likely that the problem
is either in the modem itself (notwithstanding BellSouth) or in the
Ethernet cable you're using.

What happens if you disconnect the DSL modem from everything, and then
just connect the router to your computer via Ethernet? (connect with
both boxes off; power on router; wait a minute; boot up computer.)

Does the LED next to the Ethernet connector on your computer light up?
Can you access the router's configuration utility? Can you ping the
router? When connected this way, what IP, if any, is assigned to your
computer?

If your computer is a desktop rather than laptop, new NIC cards are very
inexpensive:
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Description=Network+Card
 
Computer is laptop (Compaq Preserio 2500). While hooked up thro ethernet
connection directly from internet connection on back of router to computer
via ethernet, I can connect to my wireless connection ( IP Adress shows
192.168.1.103 signal strength excellent. When remove the ethernet cord from
the computer and connect to the dsl modem there is no light on the ethernet
connection there nor when I go from the dsl modem to computer via ethernet
cord. If I use the USB cord which also came with modem and hook up that way
from computer to modem I can access the internet, but not the wireless. Also
both cannot be connected on the computer or I am knocked off internet. When
I connect the router directly to computer via ethernet cord ( ethernet
connection on back of router into "internet") there is light on front of
router for "internet"; "power"; "WLAN". Hope this helps explain better,
sorry!
 
As far as I know, the Westell 6100 is not wireless. Do you have a
separate wireless router? How many boxes (besides your laptop) do you
have? If you only have one "DSL modem" and no other networking device,
does your DSL modem have an antenna (or 2)?
 
No the Westel modem is not wireless I am using a Linksys router with
ethernet connections and I have to connect the ethernet cord from the modem
to the router. This is the problem, the ethernet connection does not work on
the modem.so I cannot connect to the router from it. It does not work from
modem directly to laptop either. Tech support said it is a problem with the
network card on my computer, but I don't think it is..In Device Manager they
appear in green and shows that they are working properly. ??????? Thanks for
your attention and time!
 
The Ethernet cable connects differently to the Linksys depending on how
the Westell "DSL modem" (which actually includes a router) is configured.

The Westell has a single Ethernet connector but the Linksys probably has
5. Typically, one of these jacks will be spaced apart from the other 4
and labeled "Internet" or "WAN." When your setup was working, was the
Ethernet cable from the Westell connected to the WAN/Internet jack on
the Linksys or to one of the other 4 jacks?

Unplug the Linksys from its power supply. Disconnect the Westell from
the Linksys. Connect an Ethernet cable from one of the 4 jacks on the
Linksys that is NOT the "Internet" jack to the Ethernet jack on your
computer. Connect the power to the Linksys. Now boot up your laptop.
On the face of the Linksys, there probably are 4 lights numbered 1
through 4. Is one of these lit? Now look at the back of your laptop.
Is there a light next to where the Ethernet cable is connected?

If you now go to Control Panel > Network and Internet Connections >
Network Connections on your laptop, you should see the icon for "Local
Area Connection." Does it say "connected"? Does it say anything about
a firewall? Do you have the column on the left headed "Network Tasks"?
Expand the bottom section, "Details." What is listed for the IP address
of your Local Area Connection?
 
Thanks for your response again! I have followed the previous steps and this
is the results: face of Linksys one of those four lights is lit and back of
laptop one solid green and one blinking yellow/orange. Network connection
shows Local connected and firewalled. IP address for that shows
192.168.1.101.
 
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