ESMTP and email failure?

S

Simon Wigzell

Just recently, when I send an email I get the following alert from McAfee:

McAfee VirusScan has detected that you are using an unsupported SMTP
extension from your e-mail client. To ensure that your e-mail messages are
scanned, you must turn off the SMTP extension in your e-mail client.

I don't care about my emails being scanned but is this related to the
following email delay notifications I am suddenly getting a lot of:

MailEnable: Message delivery has been delayed.

Message is waiting at mississippiprinting.com for delivery to
mx1.hotmail.com.

Reason: Mail Server for hotmail.com could not be contacted at this time.
MailEnable will keep trying to deliver this message and will notify you of
any progress.

Message headers follow:

Received: from SIMON ([24.109.93.124]) by mississippiprinting.com with
MailEnable ESMTP; Tue, 05 Oct 2004 12:59:40 -0400

Are the 2 things related?
How did I get an "unsupported SMTP extension in my e-mail client"?? (I've
done nothing to my outlook settings)
How do I turn it off?

Thanks!
 
B

Brian Tillman

Simon Wigzell said:
Just recently, when I send an email I get the following alert from
McAfee:

McAfee VirusScan has detected that you are using an unsupported SMTP
extension from your e-mail client. To ensure that your e-mail
messages are scanned, you must turn off the SMTP extension in your
e-mail client.

Disable McAfee integration with Outlook.
I don't care about my emails being scanned but is this related to the
following email delay notifications I am suddenly getting a lot of:

MailEnable: Message delivery has been delayed.

Message is waiting at mississippiprinting.com for delivery to
mx1.hotmail.com.

This appears to be a Hotmail issue.
 
S

Simon Wigzell

Brian Tillman said:
Disable McAfee integration with Outlook.


This appears to be a Hotmail issue.

If I "Disable McAfee integration with Outlook" then I won't get the message
but how will that affect the "unsupported SMTP extension from my e-mail
client"??? That is the problem, I don't care about the message. What is this
"unsupported SMTP extension", how did I get it and how do I get rid of it?

My other problem with delayed emails I am getting from other email servers
too, including my own (my mother is on the same cable company).

Thanks.
 
B

Brian Tillman

Simon Wigzell said:
If I "Disable McAfee integration with Outlook" then I won't get the
message but how will that affect the "unsupported SMTP extension from
my e-mail client"???

Since it appears McAfee is generating that message, then I would anticipate
that it will stop if you remove mail integration in McAfee.
My other problem with delayed emails I am getting from other email
servers too, including my own (my mother is on the same cable
company).

If McAfee is screwing up somehow and taking a long time to scan mail, that
could account for the delay.
 
J

Jeff Stephenson [MSFT]

You might check with McAfee to see if they have an updated VirusScan -
Outlook does nothing in SMTP that hasn't been around for *years*, so I can't
imagine what McAfee would be complaining about.

As to the delay messages, sometimes the server you're sending through can't
contact the server it needs to deliver the mail to (network problems, the
destination server is down, whatever) and will let you know that the message
wasn't sent immediately. I wouldn't worry about it unless you start getting
messages telling you that the message could not be delivered.
 

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