Errors with iexplore.exe and Microsoft Word 2000

  • Thread starter Thread starter Charissa
  • Start date Start date
C

Charissa

Hello,

I have recently upgraded to Win2000 Professional from Win98 and I
continue to receive errors. I use my browser and suddenly
iexplore.exe has generated errors and will be closed by Windows. An
error log is being created. I also have this issue with Microsoft
Word 2000. I have no idea why this is happening and it is random. My
computer is fine for hours and then boom...errors. I use Word for
five minutes, close out a document and ten minutes later try to open
another and it is closed due to errors. I wanted to find out where to
look on my computer also for the "logs" being created for these
errors. Thank you very much.

Charissa
 
For the errors look in Event Viewer which in 2000
workstation is in control panel and then Administrative
tools and Event Viewer. One thing you may want to do if
you have not already is make sure you have all the service
packs on the new system. SP4. Another non tech thing but
that fixes many problems I have had is to also defragment
the disk. Check event viewer though and see if errors are
generated and then maybe we can help you more
specifically. Good luck! Also, what's up with "Brat and
Racer"? Not sure if that is good or bad! :)
 
When a program errors out like this it should create a Dr. Watson log as
well as a user dump. These files are named Drwtsn32.log and User.dmp
respectively. You can look in the Drwtsn32.log for specifics of the error,
it keeps a running log.

--
Tim Newton [MSFT]
(e-mail address removed)

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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It is very easy solve this problem, just turn off/disble THIRD PART
BROWSER EXTENSIONS. To do this, go to CONTROL PANEL, click on INTERNE
OPTIONS, go to ADVANCED, scroll down to the option that says ENABL
THIRD PARTY BROWSER EXTENSIONS (requires restart) and uncheck it. The
click OK and close out. Then run internet eplorer. This should fix you
problem buddy. If you need further help, email me at (e-mail address removed).
Good luck
-The gur

dway2
 
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