Donny said:
I am running into an issue that I need some help with. Im wanting to
start using windows movie maker to see what kind of editing i can do
with it. However, everytime I open it I get this message:
"Windows Movie Maker has encountered a problem and needs to close.
We are sorry for the inconvenience."
and data error report error signature says:
AppName: moviemk.exe AppVer: 2.0.3312.0 ModName: qedit.dll
ModVer: 6.5.2600.2180 Offset: 0001b2af
Does anyone know of anyway to fix this? Im up to date on all the
updates according to the microsoft updates page.
======================================
Are you running Windows XP with Service Pack 2?
If you are...have a look at the following article:
Good luck...
What can I do if I upgrade to Windows
XP SP2 and Windows Movie Maker 2.1
is not installed successfully?
http://tinyurl.com/65pfo
Also...the following info may be useful:
Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.
(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us
I've also seen a report that disabling the
ffdshow codec could be the fix. To accomplish
this...open Movie Maker and go to...Tools /
Options / Compatibility tab...Uncheck...
ffdshow / OK.
===
(You can disable ffdshow with this command:
regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
After running that command, the regular
DivX/XviD codecs will be used instead of ffdshow.
You can enable ffdshow again with this command:
regsvr32.exe "C:\Program Files\ffdshow\ffdshow.ax" )
===
More info:
Movie Maker always has to close
http://tinyurl.com/fw76b
Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx
If you want to install or reinstall Windows XP
SP2 you can download it from the following site:
Download Windows XP SP2
http://tinyurl.com/6ubys
Generally, users install from the net but this
site allows you to download the complete
file to your hard drive before installing.
It's good for a network administrator because
you can burn it on a CD and install it on as
many computers as you need to.
And it's good for a single machine because
if you ever need to install it again...you'll have
it available without waiting for a download.
--
John Inzer
Digital Media MVP
Notice
This is not tech support
I am a volunteer
Solutions that work for
me may not work for you
Proceed at your own risk
