Errors saving to network drive

  • Thread starter Thread starter Tom Cole
  • Start date Start date
T

Tom Cole

When my users open an Excel spreadsheet located on a
network drive, make their changes, and then try to save
the spreadsheet, they get an error message saying "Your
changes could not be saved to Whateverfile.xls, but were
saved to XXXXXXXX ( 8 digit hex number ). Close the
existing document, then open the temporary document and
save it under a new name"
The users have been explicitly granted full rights,
including Delete and Modify, to the shared folder in
which the spreadsheet resides.
I have disabled their Symantec Antivirus realtime
protection for the time being.
This problem has just started to occur since everyone was
moved from an NT 4.5 SBS to Windows 2000 SBS last
weekend. I gave them all rights through security groups,
then when that didn't work, on an individual basis. The
result was the same. I have also noticed that when a
user closes an Excel file, it still shows up as Open when
viewed from the Sessions area of the Computer Management
applet.
Any and all ideas would be greatly appreciated.

Thank you,

Tom
Any ideas
 
Just some guesses:

When xl saves that file, it saves it as that temporary name. If things go ok
with the save, it deletes the old version and renames the funny version with the
old name.

Do you see both the original name and the funny named file? If yes, then they
couldn't delete the old file for some reason. If no, then they had trouble
renaming it.

Do you get the same problems when you (the admin) save a file to the same
share? If no, I'd double check those permissions.

And a wild guess: Is there a chance that you're experiencing network problems
(hardware type)?
 
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