error's in IE6

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  • Start date Start date
G

Guest

since I downloaded Norton 2005, i continue to get errors from IE, "Internet
Explorer has encountered problems and needs to shut down" anyone have the
same problem? or know how to fix it. also sites say "cant find server" when
i close it out thats when I get the IE message. We have dsl and are always
connected
 
Thanks Brandon, I got the Beta and did the scan and thought it fixed it but
No!! I got the error message again, this is so frustrating, I even
reinstalled explorer

Brandon Poe said:
Hello Debbie,

Chances are that malware is causing you problem. I would recommend
installing Microsoft's free Windows AntiSpyware Beta from
http://www.microsoft.com/athome/security/spyware/software/default.mspx.

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.


Debbie said:
since I downloaded Norton 2005, i continue to get errors from IE,
"Internet
Explorer has encountered problems and needs to shut down" anyone have the
same problem? or know how to fix it. also sites say "cant find server"
when
i close it out thats when I get the IE message. We have dsl and are always
connected
Click to expand...
Click to expand...
 
Debbie,

What version of Windows are you using? Is this Windows XP? What is the
latest Service Pack installed?

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.


Debbie said:
Thanks Brandon, I got the Beta and did the scan and thought it fixed it
but
No!! I got the error message again, this is so frustrating, I even
reinstalled explorer

Brandon Poe said:
Hello Debbie,

Chances are that malware is causing you problem. I would recommend
installing Microsoft's free Windows AntiSpyware Beta from
http://www.microsoft.com/athome/security/spyware/software/default.mspx.

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


Debbie said:
since I downloaded Norton 2005, i continue to get errors from IE,
"Internet
Explorer has encountered problems and needs to shut down" anyone have
the
same problem? or know how to fix it. also sites say "cant find
server"
when
i close it out thats when I get the IE message. We have dsl and are
always
connected
Click to expand...
Click to expand...
Click to expand...
 
running Windows XP and latest is
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB886903) on Mar, 5. thanks for the help.
Brandon Poe said:
Debbie,

What version of Windows are you using? Is this Windows XP? What is the
latest Service Pack installed?

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.


Debbie said:
Thanks Brandon, I got the Beta and did the scan and thought it fixed it
but
No!! I got the error message again, this is so frustrating, I even
reinstalled explorer

Brandon Poe said:
Hello Debbie,

Chances are that malware is causing you problem. I would recommend
installing Microsoft's free Windows AntiSpyware Beta from
http://www.microsoft.com/athome/security/spyware/software/default.mspx.

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


since I downloaded Norton 2005, i continue to get errors from IE,
"Internet
Explorer has encountered problems and needs to shut down" anyone have
the
same problem? or know how to fix it. also sites say "cant find
server"
when
i close it out thats when I get the IE message. We have dsl and are
always
connected
Click to expand...
Click to expand...
Click to expand...
 
Hello Debbie,

I still believe that the problem being is caused by a third party Browser
Helper Object. To identify the culprit, use Manage Add-ons. You can
normally access this by clicking on Tools and selecting "Manage Add-ons" in
Internet Explorer, but since IE will not open, you can open it a different
way.
1. Go to Start and select Run. Type "inetcpl.cpl" and click OK. This will
open the Internet Options control panel
2. Click on the Programs tab.
3. Click on the Manage Add-ons... button

I would recommend disabling all of the add-ons and seeing if IE will open.
If it does, start enabling each add-on one at a time and attempt to launch
IE. Remove the add-on that causes IE not to launch.

Control Internet Explorer Add-ons with Add-on Manager
http://www.microsoft.com/windowsxp/using/web/sp2_addonmanager.mspx


If that doesn't correct your issue, I would recommend following the steps
outlined in this article to repair Internet Explorer:
How to reinstall or repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.


Debbie said:
running Windows XP and latest is
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB886903) on Mar, 5. thanks for the help.
Brandon Poe said:
Debbie,

What version of Windows are you using? Is this Windows XP? What is the
latest Service Pack installed?

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


Debbie said:
Thanks Brandon, I got the Beta and did the scan and thought it fixed it
but
No!! I got the error message again, this is so frustrating, I even
reinstalled explorer

:

Hello Debbie,

Chances are that malware is causing you problem. I would recommend
installing Microsoft's free Windows AntiSpyware Beta from
http://www.microsoft.com/athome/security/spyware/software/default.mspx.

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC,
please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


since I downloaded Norton 2005, i continue to get errors from IE,
"Internet
Explorer has encountered problems and needs to shut down" anyone
have
the
same problem? or know how to fix it. also sites say "cant find
server"
when
i close it out thats when I get the IE message. We have dsl and are
always
connected
Click to expand...
Click to expand...
Click to expand...
 
Thank you so much Brandon. I did go to manage Add-ons and took off two
Norton entries. So far it has helped will see for how long. thank you so much
again. this is a wonderful site to use. i have got usefull info from other
peoples problems. Debbie
Brandon Poe said:
Hello Debbie,

I still believe that the problem being is caused by a third party Browser
Helper Object. To identify the culprit, use Manage Add-ons. You can
normally access this by clicking on Tools and selecting "Manage Add-ons" in
Internet Explorer, but since IE will not open, you can open it a different
way.
1. Go to Start and select Run. Type "inetcpl.cpl" and click OK. This will
open the Internet Options control panel
2. Click on the Programs tab.
3. Click on the Manage Add-ons... button

I would recommend disabling all of the add-ons and seeing if IE will open.
If it does, start enabling each add-on one at a time and attempt to launch
IE. Remove the add-on that causes IE not to launch.

Control Internet Explorer Add-ons with Add-on Manager
http://www.microsoft.com/windowsxp/using/web/sp2_addonmanager.mspx


If that doesn't correct your issue, I would recommend following the steps
outlined in this article to repair Internet Explorer:
How to reinstall or repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.


Debbie said:
running Windows XP and latest is
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB886903) on Mar, 5. thanks for the help.
Brandon Poe said:
Debbie,

What version of Windows are you using? Is this Windows XP? What is the
latest Service Pack installed?

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


Thanks Brandon, I got the Beta and did the scan and thought it fixed it
but
No!! I got the error message again, this is so frustrating, I even
reinstalled explorer

:

Hello Debbie,

Chances are that malware is causing you problem. I would recommend
installing Microsoft's free Windows AntiSpyware Beta from
http://www.microsoft.com/athome/security/spyware/software/default.mspx.

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC,
please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


since I downloaded Norton 2005, i continue to get errors from IE,
"Internet
Explorer has encountered problems and needs to shut down" anyone
have
the
same problem? or know how to fix it. also sites say "cant find
server"
when
i close it out thats when I get the IE message. We have dsl and are
always
connected
Click to expand...
Click to expand...
Click to expand...
 
Hi Brandon,
My problem is in reverse, ie IE6 works for a while and then hangs for no
apparent reason (I think this happens when I get deeper into a website's
webpages; it's probably too much for IE6, like having too many windows open
at once or applications open at once, yes?). Have disabled some, not all,
add-ons, especially those I do not currently use and all browser helper
objects. As well, in the process have updated ActiveX controls where
available. Restarted the computer, as suggested, and IE6 launched fine.
Will see how things go for a while. Have appropriate operating system and
security.
--
CEC4


Brandon Poe said:
Hello Debbie,

I still believe that the problem being is caused by a third party Browser
Helper Object. To identify the culprit, use Manage Add-ons. You can
normally access this by clicking on Tools and selecting "Manage Add-ons" in
Internet Explorer, but since IE will not open, you can open it a different
way.
1. Go to Start and select Run. Type "inetcpl.cpl" and click OK. This will
open the Internet Options control panel
2. Click on the Programs tab.
3. Click on the Manage Add-ons... button

I would recommend disabling all of the add-ons and seeing if IE will open.
If it does, start enabling each add-on one at a time and attempt to launch
IE. Remove the add-on that causes IE not to launch.

Control Internet Explorer Add-ons with Add-on Manager
http://www.microsoft.com/windowsxp/using/web/sp2_addonmanager.mspx


If that doesn't correct your issue, I would recommend following the steps
outlined in this article to repair Internet Explorer:
How to reinstall or repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.


Debbie said:
running Windows XP and latest is
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB886903) on Mar, 5. thanks for the help.
Brandon Poe said:
Debbie,

What version of Windows are you using? Is this Windows XP? What is the
latest Service Pack installed?

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


Thanks Brandon, I got the Beta and did the scan and thought it fixed it
but
No!! I got the error message again, this is so frustrating, I even
reinstalled explorer

:

Hello Debbie,

Chances are that malware is causing you problem. I would recommend
installing Microsoft's free Windows AntiSpyware Beta from
http://www.microsoft.com/athome/security/spyware/software/default.mspx.

--
Brandon Poe [MSFT]
http://www.microsoft.com/windows/ie/

Is your PC secure? For more information on how to protect your PC,
please
visit:
www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no
rights.


since I downloaded Norton 2005, i continue to get errors from IE,
"Internet
Explorer has encountered problems and needs to shut down" anyone
have
the
same problem? or know how to fix it. also sites say "cant find
server"
when
i close it out thats when I get the IE message. We have dsl and are
always
connected
Click to expand...
Click to expand...
Click to expand...
 
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