Errors during XP Pro setup on laptop

  • Thread starter Thread starter Walter Cohen
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Walter Cohen

I bought an Acer laptop that came with Vista and I am upgrading
(downgrading) the OS to XP Pro.
After wiping the hard drive and installing XP, the XP setup went through
just about everything and failed with an error of "Setup can't load internet
connection wizard" to which I replied OK. It then finished the setup and,
upon first reboot, came back with another message : "File download - Do you
want to open or save this file?" for the file msobshel.htm from
C:\Windows\system32\oobe.

I choose open (for some reason) and it brought up the dialog box on what
program to open the file with. I just cancelled it out.

Anyway, after rebooting the laptop again XP 'seems' ok but I am unable to
setup an internet connection which should be able to pick up my wireless
internet at home.

Any thoughts on any of the above two error messages (why did I get them) and
what I should be doing? Can I do a repair of XP - would that help?

Thanks,
Walter
 
Walter Cohen said:
I bought an Acer laptop that came with Vista and I am upgrading
(downgrading) the OS to XP Pro.
After wiping the hard drive and installing XP, the XP setup went
through just about everything and failed with an error of "Setup can't
load internet connection wizard" to which I replied OK. It then
finished the setup and, upon first reboot, came back with another
message : "File download - Do you want to open or save this file?" for
the file msobshel.htm from C:\Windows\system32\oobe.

I choose open (for some reason) and it brought up the dialog box on
what program to open the file with. I just cancelled it out.

Anyway, after rebooting the laptop again XP 'seems' ok but I am unable
to setup an internet connection which should be able to pick up my
wireless internet at home.

Any thoughts on any of the above two error messages (why did I get
them) and what I should be doing?
Click to expand...

Did you install all the necessary XP drivers for this Acer laptop?

How do you connect to the Internet? Broadband or dial-up?

What is the model and model number? I just did the same exact thing last
night! It's my sister-in-law's Acer Aspire 5100-3357.

If you don't know about them, here are some useful links:

http://support.acer-euro.com/drivers/downloads.html

http://www.acersupport.com/notebook/
 
Extensa 5620-4025
I obtained all drivers (XP) from the Acer website.
Internet is wirelessly to my home broadband network.
 
I don't necessarily need the wizard but it's those two setup errors that has
me concerned.
 
Walter Cohen said:
I bought an Acer laptop that came with Vista and I am upgrading
(downgrading) the OS to XP Pro.
After wiping the hard drive and installing XP, the XP setup went
through just about everything and failed with an error of "Setup can't
load internet connection wizard" to which I replied OK. It then
finished the setup and, upon first reboot, came back with another
message : "File download - Do you want to open or save this file?" for
the file msobshel.htm from C:\Windows\system32\oobe.
Click to expand...

The wording of the first error message must be off because when I
Googled it, all I got was your post!

Please give us the exact verbatim message. Also, using the very detailed
step-by-step instructions on this Web page:

http://www.windowsreinstall.com/winxppro/sp2installxpcdoldhdd/indexfullpage.htm

please tell us at exactly which point you received that message.

Is this XP Pro disk retail, branded OEM, or generic OEM?

Did you format the drive using FAT32 or NTFS? FWIW:

http://www.anetforums.com/posts.aspx?ThreadIndex=56192

http://support.microsoft.com/kb/308678
 
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