Error with Outlook 2007 in Vista

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Guest

I keep getting a couple of error messages when I try to open Outlook in
Vista. One is the file RTFHTML.dll cannot be found and the other is
MSVCR80.dll cannot be found in your path. Ant help would be greatly
appreciated.

Ed
 
Yes I have Norton, provided by my my ISP.

Peter Foldes said:
Any Symantec\Norton product installed ????

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Peter

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There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you.

Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature
 
Thank you I will try and see if it works.

Peter Foldes said:
There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you.

Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature

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Peter

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Steve and others, This thread is very interesting as I have the same problem; my configuration is ACER laptop (6 months old), Vista home premium, and office 2007, so Outlook 2007, Norton 360. On advice of ACER took it back to factory settings to avail, have not as yet advised ACER of this. I will certainly try the above possible solutions and would be very interested in any others comments. Thanks very much.

Cheers,

Norm


EggHeadCafe - .NET Developer Portal of Choice
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Hi Steve and others, This thread is very interesting as I have the same problem; my configuration is ACER laptop (6 months old), Vista home premium, and office 2007, so Outlook 2007, Norton 360. On advice of ACER took it back to factory settings to avail, have not as yet advised ACER of this. I will certainly try the above possible solutions and would be very interested in any others comments. Thanks very much.

Cheers,

Norm


EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
Another lame orphaned post from Stupidhead Cafe.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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reading.

After furious head scratching, Norm Jones asked:

| Steve and others, This thread is very interesting as I have the same
| problem; my configuration is ACER laptop (6 months old), Vista home
| premium, and office 2007, so Outlook 2007, Norton 360. On advice of
| ACER took it back to factory settings to avail, have not as yet
| advised ACER of this. I will certainly try the above possible
| solutions and would be very interested in any others comments. Thanks
| very much.
|
| Cheers,
|
| Norm
|
|
| EggHeadCafe - .NET Developer Portal of Choice
| http://www.eggheadcafe.com
 
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