Error - Win2000 Help- Index and Contents

  • Thread starter Thread starter Vic
  • Start date Start date
V

Vic

After selecting a keyword off the index tab, a window
appears with the related information. At the bottom of the
information is a link to RELATED TOPICS I click on them
an a Internet Explorer Script Error appears with the
following:

Yellow Exclamation Icon [An error has occurred in the
script on this page.

Line: 519
Char: 9
Error: Subject doesn't support this property or method
Code: 0
URL:
mk:@MSITStore:C\WINNET\Help\windows.chm::/system_file_prote
ction.htm

Do you want to continue running scripts on these page?

yes no

end of pop up window

Selecting either YES or NO no changes from index window.
I noticed this situation in windows 2000 help and office
XP help.

Maybe related to the last pack update from your serves
update or a software instalation from the internet such a
P2P apps.

Your comments would be greatly appriciated.

Thanks!!!

Vic
 
Vic,
After selecting a keyword off the index tab, a window
appears with the related information. At the bottom of the
information is a link to RELATED TOPICS I click on them
an a Internet Explorer Script Error appears with the
following:

Yellow Exclamation Icon [An error has occurred in the
script on this page.
Click to expand...

The cause of this problem is probably broken registry entries for the
HTML Help ActiveX control (hhctrl.ocx). This is the control that
provides the navigation features throughout the help files. There are
a couple of possible solutions, depending on whether or not you've
installed Service Pack 4 (SP4) for Windows 2000.

If you've yet to install SP4, try installing either this or Critical
Update 811630, available from here:

http://support.microsoft.com/?kbid=811630

Both the service pack and the critical update will install and
register the latest versions of the HTML Help viewer components,
including the ActiveX control.

If you *have* installed SP4, you need to unregister and then
re-register the ActiveX control. To do this, open a Command Prompt
window and run the following two commands:

regsvr32 /u %windir%\system32\hhctrl.ocx
regsvr32 %windir%\system32\hhctrl.ocx
 
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