Error when starting Outlook 2003

[Kelvin Kirby]

Hi I have installed Office 2003 (inc Outlook 2003) but when I go to start it
(I upgraded from Oultlook 2000) - I get a message that says "Cannot start
Microsoft Outlook. Unable to open the Outlook window". The set of folders
could not be opened. The server is not available. Contact your administrator
if this condition persists"

I am running on a stand alone laptop with broad band connection, and 756 MB
RAM and a Windows 2000 SP3 OS.

If I repair the installation, it runs fine until the next time I log in when
I get the same message when trying to start Microsoft Outlook

I am not sure what the issue is - can anyone advise ?

Thanks

Kelvin

 

[Milly Staples [MVP - Outlook]]

Try creating a new Outlook profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Kelvin Kirby <[email protected]> asked:

| Hi I have installed Office 2003 (inc Outlook 2003) but when I go to
| start it (I upgraded from Oultlook 2000) - I get a message that says
| "Cannot start Microsoft Outlook. Unable to open the Outlook window".
| The set of folders could not be opened. The server is not available.
| Contact your administrator if this condition persists"
|
| I am running on a stand alone laptop with broad band connection, and
| 756 MB RAM and a Windows 2000 SP3 OS.
|
| If I repair the installation, it runs fine until the next time I log
| in when I get the same message when trying to start Microsoft Outlook
|
| I am not sure what the issue is - can anyone advise ?
|
| Thanks
|
| Kelvin

 

[Kelvin Kirby]

Hi Milly,

I tried setting up a new profile and that didn't work !

Any other suggestions ? (BTW Outlook Express works fine !)

Regards

Kelvin

 

[Lorien]

May I assume you set it up in Internet only mode (vs. corporate workgroup)?
You can check at Tools > Options > Mail Services > Reconfigure Mail Support.
It'll tell you which one is active.

Search My Computer including hidden files and folders, system files, and
subfolders for a file *.pst. It's probably outlook.pst or mailbox.pst. You
may want to try running the Inbox Repair Tool on that .pst file. Here's How:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q272227&ID=KB;EN-US;Q272227

If that doesn't work, I'd probably uninstall the product, reboot, and then
reinstall the product from scratch.

Good luck!

Hi Milly,

I tried setting up a new profile and that didn't work !

Any other suggestions ? (BTW Outlook Express works fine !)

Regards

Kelvin

Try creating a new Outlook profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Kelvin Kirby <[email protected]> asked:

| Hi I have installed Office 2003 (inc Outlook 2003) but when I go to
| start it (I upgraded from Oultlook 2000) - I get a message that says
| "Cannot start Microsoft Outlook. Unable to open the Outlook window".
| The set of folders could not be opened. The server is not available.
| Contact your administrator if this condition persists"
|
| I am running on a stand alone laptop with broad band connection, and
| 756 MB RAM and a Windows 2000 SP3 OS.
|
| If I repair the installation, it runs fine until the next time I log
| in when I get the same message when trying to start Microsoft Outlook
|
| I am not sure what the issue is - can anyone advise ?
|
| Thanks
|
| Kelvin

 

[Russ Valentine [MVP-Outlook]]

Just so the original poster is not confused: None of this response actually
applies to Outlook 2003, which does not have separate modes.
--
Russ Valentine
[MVP-Outlook]

May I assume you set it up in Internet only mode (vs. corporate workgroup)?
You can check at Tools > Options > Mail Services > Reconfigure Mail Support.
It'll tell you which one is active.

Search My Computer including hidden files and folders, system files, and
subfolders for a file *.pst. It's probably outlook.pst or mailbox.pst. You
may want to try running the Inbox Repair Tool on that .pst file. Here's How:http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q272227&ID=KB;EN-US;Q272227

If that doesn't work, I'd probably uninstall the product, reboot, and then
reinstall the product from scratch.

Good luck!

Hi Milly,

I tried setting up a new profile and that didn't work !

Any other suggestions ? (BTW Outlook Express works fine !)

Regards

Kelvin

Try creating a new Outlook profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Kelvin Kirby <[email protected]> asked:

| Hi I have installed Office 2003 (inc Outlook 2003) but when I go to
| start it (I upgraded from Oultlook 2000) - I get a message that says
| "Cannot start Microsoft Outlook. Unable to open the Outlook window".
| The set of folders could not be opened. The server is not available.
| Contact your administrator if this condition persists"
|
| I am running on a stand alone laptop with broad band connection, and
| 756 MB RAM and a Windows 2000 SP3 OS.
|
| If I repair the installation, it runs fine until the next time I log
| in when I get the same message when trying to start Microsoft Outlook
|
| I am not sure what the issue is - can anyone advise ?
|
| Thanks
|
| Kelvin

 

[Lorien]

OOPS! Sorry about that. I've got to pay more attention - especially when
we're lucky enough to have someone actually provide the version.

Just so the original poster is not confused: None of this response actually
applies to Outlook 2003, which does not have separate modes.
--
Russ Valentine
[MVP-Outlook]

May I assume you set it up in Internet only mode (vs. corporate workgroup)?
You can check at Tools > Options > Mail Services > Reconfigure Mail Support.
It'll tell you which one is active.

Search My Computer including hidden files and folders, system files, and
subfolders for a file *.pst. It's probably outlook.pst or mailbox.pst. You
may want to try running the Inbox Repair Tool on that .pst file. Here's How:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q272227&ID=KB;EN-US;Q272227

If that doesn't work, I'd probably uninstall the product, reboot, and then
reinstall the product from scratch.

Good luck!

Hi Milly,

I tried setting up a new profile and that didn't work !

Any other suggestions ? (BTW Outlook Express works fine !)

Regards

Kelvin

Try creating a new Outlook profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Kelvin Kirby <[email protected]> asked:

| Hi I have installed Office 2003 (inc Outlook 2003) but when I go to
| start it (I upgraded from Oultlook 2000) - I get a message that says
| "Cannot start Microsoft Outlook. Unable to open the Outlook window".
| The set of folders could not be opened. The server is not available.
| Contact your administrator if this condition persists"
|
| I am running on a stand alone laptop with broad band connection, and
| 756 MB RAM and a Windows 2000 SP3 OS.
|
| If I repair the installation, it runs fine until the next time I log
| in when I get the same message when trying to start Microsoft Outlook
|
| I am not sure what the issue is - can anyone advise ?
|
| Thanks
|
| Kelvin

 

[Russ Valentine [MVP-Outlook]]

I know. I often miss it too when it's in Subject only, not the message.
--
Russ Valentine
[MVP-Outlook]

OOPS! Sorry about that. I've got to pay more attention - especially when
we're lucky enough to have someone actually provide the version.

Just so the original poster is not confused: None of this response actually
applies to Outlook 2003, which does not have separate modes.
--
Russ Valentine
[MVP-Outlook]

May I assume you set it up in Internet only mode (vs. corporate workgroup)?
You can check at Tools > Options > Mail Services > Reconfigure Mail Support.
It'll tell you which one is active.

Search My Computer including hidden files and folders, system files, and
subfolders for a file *.pst. It's probably outlook.pst or

mailbox.pst.
You

may want to try running the Inbox Repair Tool on that .pst file.

Here's
How:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q272227&ID=KB;EN-US;Q272227

to
the