error when shutting down outlook

  • Thread starter Thread starter G. Goodchild
  • Start date Start date
G

G. Goodchild

When ever I close outlook, the following error occurs,
this is the message from the event viewer/applications

Faulting application outlook.exe, version 10.0.2616.0,
faulting module msmapi32.dll, version 10.0.2625.0, fault
address 0x0001e85d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

If anyone has a fix please let me know
 
Hello,

While I can find your exact error code documented anywhere, the first
thing I notice is that you appear to be running the very first release of
Outlook 2002. Please try visiting the Office Update site, and applying the
latest service pack for Office XP.

http://office.microsoft.com

Also, if you have an anti-virus progra,, please disable it, and see if
Outlook behaves the same way. You might also try starting Outlook in safe
mode (Start -> Run -> Outlook /safe -> OK) which will disable all 3rd party
applications, and try closing Outlook to see if you receive an error.

Best Regards,

Ryan M. Keith, BSCSE, MCSE
Microsoft Enterprise Messaging Support
Client Server Infrastructure

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