Error when accessing Network Properties

  • Thread starter Thread starter Bill
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B

Bill

I am using Windows XP SP2 on a Dell Dimension 4600. I have a home network
that works well. However, when I attempt to access my Network Connections
Properties, I receive an error message...specifically a small window titled
"Network Connections" containing the message "An unexpected error occurred."
The only choice is OK.

I get this error when I select Start, Control Panel, Network Connections,
then right click on my Local Area Connection and select Properties.

How can I access my Network Connection Properties? I need to do so to
change an annoying "service" by Cox which precludes my ability to search
from the address bar.

TIA

Bill
 
"Bill" said:
I am using Windows XP SP2 on a Dell Dimension 4600. I have a home network
that works well. However, when I attempt to access my Network Connections
Properties, I receive an error message...specifically a small window titled
"Network Connections" containing the message "An unexpected error occurred."
The only choice is OK.

I get this error when I select Start, Control Panel, Network Connections,
then right click on my Local Area Connection and select Properties.

How can I access my Network Connection Properties? I need to do so to
change an annoying "service" by Cox which precludes my ability to search
from the address bar.

TIA

Bill
Click to expand...

The LAN connection is apparently corrupted. Go to Device Manager and
uninstall the network adapter for the LAN connection. That will
remove the LAN connection. Then click Action > "Scan for hardware
changes" to reinstall the network adapter. That will create a new LAN
connection.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Steve,

Thanks for your very prompt and seemingly simple solution. [Always
appreciate hearing from the "Guru of Home Networking" himself. You have
been of invaluable help in years past!]

Unfortunately, I was unable to uninstall the network adapater. I received
the following error message(s):

Device Installer Error
"Windows could not load the installer for NET. Contact your hardware vendor
for assistance."
Selecting the only choice OK resulted in...

Device Manager
"Failed to uninstall the device. The device may be required to boot up the
computer." Choice, OK.

My network adapter is: Intel (R) PRO/100 VE Network Connection

I tried the above with my network cat 5 cable connected and disconnected.
Results the same.

I also tried the procedure from Safe Mode (without network). Results the
same.

Note: In safe mode the list of Network Adapters was considerably longer:

Direct Parallel
Intel (R) PRO/100 VE Network Connection
Intel (R) PRO/100 VE Network Connection - Packet Scheduler Miniport
WAN Miniport (IP)
WAN Miniport (IP) - Packet Scheduler Miniport
WAN Miniport (L2TP)
WAN Miniport (PPPOE)
WAN Miniport (PPTP)

I only attempted to delete/uninstall (yes, both) the two Intel devices.

Appreciate any additional suggestions.

TIA
Bill
 
"Bill" said:
The LAN connection is apparently corrupted. Go to Device Manager and
uninstall the network adapter for the LAN connection. That will
remove the LAN connection. Then click Action > "Scan for hardware
changes" to reinstall the network adapter. That will create a new LAN
connection.
Click to expand...

Steve,

Thanks for your very prompt and seemingly simple solution. [Always
appreciate hearing from the "Guru of Home Networking" himself. You have
been of invaluable help in years past!]

Unfortunately, I was unable to uninstall the network adapater. I received
the following error message(s):

Device Installer Error
"Windows could not load the installer for NET. Contact your hardware vendor
for assistance."
Selecting the only choice OK resulted in...

Device Manager
"Failed to uninstall the device. The device may be required to boot up the
computer." Choice, OK.

My network adapter is: Intel (R) PRO/100 VE Network Connection

I tried the above with my network cat 5 cable connected and disconnected.
Results the same.

I also tried the procedure from Safe Mode (without network). Results the
same.

Note: In safe mode the list of Network Adapters was considerably longer:

Direct Parallel
Intel (R) PRO/100 VE Network Connection
Intel (R) PRO/100 VE Network Connection - Packet Scheduler Miniport
WAN Miniport (IP)
WAN Miniport (IP) - Packet Scheduler Miniport
WAN Miniport (L2TP)
WAN Miniport (PPPOE)
WAN Miniport (PPTP)

I only attempted to delete/uninstall (yes, both) the two Intel devices.

Appreciate any additional suggestions.

TIA
Bill
Click to expand...

You're welcome, Bill. I'm sorry, but I don't know how to fix the
uninstall problem. You might find an answer in one of these news
groups:

microsoft.public.windowsxp.general
microsoft.public.windowsxp.hardware
microsoft.public.windowsxp.setup_deployment
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Bill said:
I am using Windows XP SP2 on a Dell Dimension 4600. I have a home network
that works well. However, when I attempt to access my Network Connections
Properties, I receive an error message...specifically a small window titled
"Network Connections" containing the message "An unexpected error
occurred." The only choice is OK.

I get this error when I select Start, Control Panel, Network Connections,
then right click on my Local Area Connection and select Properties.

How can I access my Network Connection Properties? I need to do so to
change an annoying "service" by Cox which precludes my ability to search
from the address bar.

TIA

Bill
Click to expand...

FWIW, third party network installation and monitoring software often does
not play nice with Windows networking software. Once I uninstalled the
Linksys programs for my router and notebook adapters Windows XP does it's
thing without a hitch.
 
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