Error using USB

  • Thread starter Thread starter Rita Doohen
  • Start date Start date
R

Rita Doohen

Recently purchased a Sanyo Digital Voice Recorder with USB
connection. When I connect to the computer, I receive an
error at ntoskrnl.exe. I don't have this problem when
using a scanner or digital camera - only the digital voice
recorder.

Operating system is Windows 2000 Pro.

According to Microsoft Knowledge Base Article - 819895,
there is a hot fix but you have to specifically request it
from Microsoft or wait for the next SP.

Would you please send me the hot fix or direct where I can
go to download?

Thank you.
 
-----Original Message-----
Recently purchased a Sanyo Digital Voice Recorder with USB
connection. When I connect to the computer, I receive an
error at ntoskrnl.exe. I don't have this problem when
using a scanner or digital camera - only the digital voice
recorder.

Operating system is Windows 2000 Pro.

According to Microsoft Knowledge Base Article - 819895,
there is a hot fix but you have to specifically request it
from Microsoft or wait for the next SP.

Would you please send me the hot fix or direct where I can
go to download?

Thank you.
.
From what I read on the net, Windows 2000 service pack 3
should fix the problem, which can be downloaded from
Microsofts Website.

Brook
 
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