Error uninstalling 4.7

  • Thread starter Thread starter Brendon
  • Start date Start date
B

Brendon

Jonathon, I ran the command from the RUN menu, and it produed and error:

Advanced INF Install
Error unregistering the OCX 16422

Any help?
Cheers
Brendon in NZ
 
Greetings Brendon,

That usually indicates that Windows Messenger was still running when you executed the
command. To try again, firstly, if you have Norton Antivirus 2003 installed, open Norton
Antivirus (Right-click on the Norton Antivirus icon in the System Tray/Notification Area (by
the clock), choose 'Open Norton Antivirus'), click Options, then Instant Messenger then
uncheck MSN Instant Messenger and click OK.

Secondly, open up the Task Manager (press Ctrl-Alt-Del, or right-click in the taskbar and
choose Task Manager), click the Processes tab and look for 'msmsgs.exe'. If you see it,
click it and then click 'End Process'. After confirming this, run the uninstall again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
cheers mate, after the message (error) i just clicked OK, and it continued
the process of uninstalling, and I restarted and it has'nt showed up ..yet!

cheers
Brendon

Greetings Brendon,

That usually indicates that Windows Messenger was still running when you
executed the
command. To try again, firstly, if you have Norton Antivirus 2003
installed, open Norton
Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by
the clock), choose 'Open Norton Antivirus'), click Options, then Instant
Messenger then
uncheck MSN Instant Messenger and click OK.

Secondly, open up the Task Manager (press Ctrl-Alt-Del, or right-click in
the taskbar and
choose Task Manager), click the Processes tab and look for 'msmsgs.exe'. If
you see it,
click it and then click 'End Process'. After confirming this, run the
uninstall again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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