Error Tracking Best Practices

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Guest

Does Microsoft have a best practices for tracking errors? (like in a
database, what info, etc)
 
Aadam,
Does Microsoft have a best practices for tracking errors? (like in a
database, what info, etc)
Click to expand...

Why would there be a best practise when there are so many methods, is it
than not more easy for Microsoft to limit the given methods?

A best practise is in my opinion always subjective

Just my thought,

Cor
 
You could check out http://lab.msdn.microsoft.com/productfeedback/
(specifically the bug report bit) - that'll give an idea of what they ask
for when people submit problems. I'm not aware of any best practices - it
would depend on the sort of thing you're developing, and who's submitting
bugs etc. You could also look at some of the free bug tracking systems (like
bugzilla [bugzilla.org] ) to see what they tend to record.

Steve
 
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