"Error - The device cannot start (code 10)"

  • Thread starter Thread starter Pacia
  • Start date Start date
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Pacia

Hi there

I just bought an USB external HD for my pc. I had it
formatted and partitioned using Disk Management, and I
could put my files on it, disconnect and reconnect with
no problems. However, I had to move everything to my new
house, and for some reason, after that, I cannot seem to
use my USB HD. There is currently nothing on it, and
when I plug it in, it is detected, but the status of the
HD is always "Error, cannot start up (code 10)". Does
anyone know how I can resolve this problem so that my USB
HD is usable again?

Thanks
 
Your HDD reck was probably damaged during movement... so, it's not working!
It can also be because the drivers are unapropriate, but I don't think this
is so... You could also try pluging the cable on another USB slot on your
PC...
 
Most likely not. Try updating your chipset drivers, remove the device
from Device Manager and reboot, and finally we can edit the registry if
necessary. Try those in order and see if either work. If not, post back.
 
Hi,
Im having the same problem as Pacia, except mine stopped working suddenly
(no house-moving or any significant event like that). I ran the online
windows diagnostics thingy and it confirmed that there was a problem with the
USB drive, but all it suggested for me to do was to unplug and replug the
hard disk, which I've already done lots of times and it doesn't solve the
problem.
About the steps that you mentioned, what are chipset drivers and how do I
update them ? Will doing this cause me to lose all the files I already hav
 
Not a problem. Chipsets are the "central nervous system" of your
motherboard. They control your USB, IDE (Hard drives), and just about
everything else. Basically, you need to update the motherboard drivers
which can be found on the website of your motherboard manufacturer. If
you don't know what motherboard you have (or chipset) you can download
and use Everest Home from www.lavalys.com to find out (look under
Motherboard, chipset). The program will also provide a link to the
latest drivers, and if not, post back here with the name of it.

Before doing this, you may want to try uninstalling the device from
Device Manager (Start-Run-devmgmt.msc) by expanding the hard drives or
whatever type of device you are having a problem with, right click on
the problematic device, click Uninstall, then reboot. You may need to
do some registry editing if none of the above works, but we'll wait
until later for that.
 
Thanks Nathan ! Well I tried updating the chipset driver (mine's an Intel
845) but according to the website the latest updates were in the Windows SP1,
which I already hav (I think) since I just installed SP2. I did try
uninstalling the device then rebooting, which seems to solve the problem at
first (the drive shows up in MyComputer) but when I start accessing files on
it it works fine for a while but tends to hang. So methinks something's
still wrong... How now ?
 
Thanks for the link, I downloaded and installed the driver, but am still
having the same problem with the external HDD.
 
Try this:

Remove the device from Device Manager by right clicking on it, then
uninstall it, then remove the device from the computer (physically). Now
open Registry Editior (Start-Run-regedit). Navigate to
HKLM\System\CCS\Enum\USB. Open each of the folders until you find the
one that contains info on your external USB HD. Right click on the
folder that starts with Vid_Xxxx that contains the info about your HD,
click Permission and allow full control. Then right click and delete
the folder. Now reboot, then plug the device back in. Hope that works
for ya, cause if it doesn't, you may need to do a clean install of
Windows or something else.
 
Hi Nathan, sorry for this late response, just got back from Germany last
night. I wish I could tell you that the regedit-ing worked, but
unfortunately, it didn't. I tried reformatting windowsXP a couple of weeks
ago but that didn't fix it either. Funny thing is, the external HD works on
other computers, just not mine.
 
Sounds like an actual hardware conflict if even after a clean install it
still wouldn't work. Try updating your BIOS for your motherboard and
see if that helps. Also, try setting the USB to 1.1 in the BIOS and see
if that fixes anything. If the drive works in other computers, there
should be nothing wrong with it. This means the problem is definetly
your computer (excellent troubleshooting on your part) ;)
 
And how do I do that ? By motherboard do you mean chipset ? I updated my
chipset thingies and that didn't work either. Hardware conflict you say...
OhLordy should I be on the Compaq newsgroups then ? *huhuhu* <--crying tears
of frustration :(
 
Two last comments. The BIOS is the setup menu you can access usually by
pressing DEL, F1, or F2 (though it can be other things) right as the
computer is booting up. You can update this using the instructions
provided on Compaq's webiste or using their BIOS flashing utility.
Second comment was that it may be a good idea to ask in the Compaq
newsgroups as they may know an existing problem and can probably offer
better support for your product ;)
 
I am getting the "The Device Cannont Start (Code 10) problem also, but it is
for a PCI Video Graphics Adapter. I was working fine until I told my bios to
use my AGP adapter as the primary adapter. Before I did this, Windows said
that there were not enough resources availible for my AGP graphics card.
Please help.
 
Try right clicking on the device in Device Manager, then click
Uninstall, then reboot and let Windows reinstall the device. If this
doesn't fix it, try reinstalling the video card drivers and see if that
helps.
 
(Sound card) The device cannot start (code 10)

Hello Mr. Nathan McNulty, I am having problem with my sound card. I hope you can help me. I have 4 channel sound card with chip no cs4280-cm. I download drivers from Internet for this chip but nothing is working out. It is showing error "The device cannot start (code error )" I have tried all the things you have told here, But still not working. Kindly help me to install drivers for this sound card. Here is my email id, (e-mail address removed), (e-mail address removed). Hope to hear from you soon.

Sarabjit Singh
 
The device cannot start code 10

Hi everybody, I have a crystal sound card cs4280-cm. It is not working, Whenever I try to install it it shows error "The device can not start (code 10)". I tried to download drivers from website but nothing is working out. I couldnt find any compatible drivers for my sound card. Kindly help me out. I will be very thankful to you. Here is my email id (e-mail address removed), (e-mail address removed)

Sarabjit Singh
 
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