Error solution says Norton/Symantec

  • Thread starter Thread starter Jan
  • Start date Start date
J

Jan

Vista is constantly doing mini-dumps, very unstable. Once re-started, I click
on pop up for a solution to the mini-dump problem encountered. Recently it
has begun to tell me the cause was Norton/Symantec anti-virus, which I do NOT
have as my virus protection (I have Vista compatible CA). The solution
instructs me to update my Norton anti-virus. Norton was not an add-on freebie
with my Gateway computer, either. But to my surprise in the regedit, there is
a folder for Notron/Symnatec. Can I delete it from my registry or is it tied
to any other Windows Vista program (like Defender?).
 
Which one? There are 9 listed. And since I never installed it in the first
place, I have no idea which one to choose. Can you tell me how to find that
out? Will info in my registry show it? There is no listing for either Norton
or Symantec in my Programs and Features on the control panel.. It only
appears when I do a search of the registry.

Bob said:
Download and run the Norton Removal Tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Jan said:
Vista is constantly doing mini-dumps, very unstable. Once re-started, I
click
on pop up for a solution to the mini-dump problem encountered. Recently it
has begun to tell me the cause was Norton/Symantec anti-virus, which I do
NOT
have as my virus protection (I have Vista compatible CA). The solution
instructs me to update my Norton anti-virus. Norton was not an add-on
freebie
with my Gateway computer, either. But to my surprise in the regedit, there
is
a folder for Notron/Symnatec. Can I delete it from my registry or is it
tied
to any other Windows Vista program (like Defender?).
Click to expand...
Click to expand...
 
Do you have any other Symantec applications, eg fax, Ghost etc
If you check in Explorer are there any entries for
Symantec/Norton/Liveupdate?

Jan said:
Which one? There are 9 listed. And since I never installed it in the first
place, I have no idea which one to choose. Can you tell me how to find
that
out? Will info in my registry show it? There is no listing for either
Norton
or Symantec in my Programs and Features on the control panel.. It only
appears when I do a search of the registry.

Bob said:
Download and run the Norton Removal Tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Jan said:
Vista is constantly doing mini-dumps, very unstable. Once re-started, I
click
on pop up for a solution to the mini-dump problem encountered. Recently
it
has begun to tell me the cause was Norton/Symantec anti-virus, which I
do
NOT
have as my virus protection (I have Vista compatible CA). The solution
instructs me to update my Norton anti-virus. Norton was not an add-on
freebie
with my Gateway computer, either. But to my surprise in the regedit,
there
is
a folder for Notron/Symnatec. Can I delete it from my registry or is it
tied
to any other Windows Vista program (like Defender?).
Click to expand...
Click to expand...
Click to expand...
 
I never installed anything associated with Symantec or Norton that I know of.
Ghost, fax-I don't recognize either. I suspect that software came loaded on
this Gateway computer although there is no Norton ro Symantec anything listed
under Programs and Features. I nev er would have found Norton/Symantec in the
regestry if the Solution Report from microsoft hadn't told me the physical
memory mini-dump was from Norton?symantec. That led me to search registry and
sure enough there was one entry. How do I go about checking "Explorer for any
entries for Symantec/Norton/LiveUpdate? I only know how to find it in my
registry through regedit---find

DL said:
Do you have any other Symantec applications, eg fax, Ghost etc
If you check in Explorer are there any entries for
Symantec/Norton/Liveupdate?

Jan said:
Which one? There are 9 listed. And since I never installed it in the first
place, I have no idea which one to choose. Can you tell me how to find
that
out? Will info in my registry show it? There is no listing for either
Norton
or Symantec in my Programs and Features on the control panel.. It only
appears when I do a search of the registry.

Bob said:
Download and run the Norton Removal Tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Vista is constantly doing mini-dumps, very unstable. Once re-started, I
click
on pop up for a solution to the mini-dump problem encountered. Recently
it
has begun to tell me the cause was Norton/Symantec anti-virus, which I
do
NOT
have as my virus protection (I have Vista compatible CA). The solution
instructs me to update my Norton anti-virus. Norton was not an add-on
freebie
with my Gateway computer, either. But to my surprise in the regedit,
there
is
a folder for Notron/Symnatec. Can I delete it from my registry or is it
tied
to any other Windows Vista program (like Defender?).
Click to expand...
Click to expand...
Click to expand...
 
Sometimes, Norton comes preloaded and bundled with a new computer. When I
was bringing one up for a client, I noticed Norton started installing,
without warning. I stopped it, removed as much as I could, and continued
bringing the rest of the applications. It wasn't until later, that this
computer was having problems. There were no signs of Norton that I could
find. I down loaded their removal tool and sure enough, it found some more
vestiges. System has been running fine now for over a year. I have never
had a good experience with a Symantec products since the DOS days.

--
Regards, BobF.
Jan said:
I never installed anything associated with Symantec or Norton that I know
of.
Ghost, fax-I don't recognize either. I suspect that software came loaded
on
this Gateway computer although there is no Norton ro Symantec anything
listed
under Programs and Features. I nev er would have found Norton/Symantec in
the
regestry if the Solution Report from microsoft hadn't told me the physical
memory mini-dump was from Norton?symantec. That led me to search registry
and
sure enough there was one entry. How do I go about checking "Explorer for
any
entries for Symantec/Norton/LiveUpdate? I only know how to find it in my
registry through regedit---find

DL said:
Do you have any other Symantec applications, eg fax, Ghost etc
If you check in Explorer are there any entries for
Symantec/Norton/Liveupdate?

Jan said:
Which one? There are 9 listed. And since I never installed it in the
first
place, I have no idea which one to choose. Can you tell me how to find
that
out? Will info in my registry show it? There is no listing for either
Norton
or Symantec in my Programs and Features on the control panel.. It only
appears when I do a search of the registry.

:

Download and run the Norton Removal Tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Vista is constantly doing mini-dumps, very unstable. Once
re-started, I
click
on pop up for a solution to the mini-dump problem encountered.
Recently
it
has begun to tell me the cause was Norton/Symantec anti-virus, which
I
do
NOT
have as my virus protection (I have Vista compatible CA). The
solution
instructs me to update my Norton anti-virus. Norton was not an
add-on
freebie
with my Gateway computer, either. But to my surprise in the regedit,
there
is
a folder for Notron/Symnatec. Can I delete it from my registry or is
it
tied
to any other Windows Vista program (like Defender?).
Click to expand...
Click to expand...
Click to expand...
 
You might check in the Add/Remove dialogue for either
Symantec
Norton or
LiveUpdate
Very often OEM's have prinstalled versions of either Norton or McAfee

Jan said:
I never installed anything associated with Symantec or Norton that I know
of.
Ghost, fax-I don't recognize either. I suspect that software came loaded
on
this Gateway computer although there is no Norton ro Symantec anything
listed
under Programs and Features. I nev er would have found Norton/Symantec in
the
regestry if the Solution Report from microsoft hadn't told me the physical
memory mini-dump was from Norton?symantec. That led me to search registry
and
sure enough there was one entry. How do I go about checking "Explorer for
any
entries for Symantec/Norton/LiveUpdate? I only know how to find it in my
registry through regedit---find

DL said:
Do you have any other Symantec applications, eg fax, Ghost etc
If you check in Explorer are there any entries for
Symantec/Norton/Liveupdate?

Jan said:
Which one? There are 9 listed. And since I never installed it in the
first
place, I have no idea which one to choose. Can you tell me how to find
that
out? Will info in my registry show it? There is no listing for either
Norton
or Symantec in my Programs and Features on the control panel.. It only
appears when I do a search of the registry.

:

Download and run the Norton Removal Tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Vista is constantly doing mini-dumps, very unstable. Once
re-started, I
click
on pop up for a solution to the mini-dump problem encountered.
Recently
it
has begun to tell me the cause was Norton/Symantec anti-virus, which
I
do
NOT
have as my virus protection (I have Vista compatible CA). The
solution
instructs me to update my Norton anti-virus. Norton was not an
add-on
freebie
with my Gateway computer, either. But to my surprise in the regedit,
there
is
a folder for Notron/Symnatec. Can I delete it from my registry or is
it
tied
to any other Windows Vista program (like Defender?).
Click to expand...
Click to expand...
Click to expand...
 
Open your C: drive, and then open Program Files.
Look for a Norton or Symantec folder.

If you find them, you can't delete the folder in 1 hit; you have to delete
file by file, as a couple won't delete.
But, you remove enough to get rid of error messages.
--
Mick Murphy - Qld - Australia


Jan said:
I never installed anything associated with Symantec or Norton that I know of.
Ghost, fax-I don't recognize either. I suspect that software came loaded on
this Gateway computer although there is no Norton ro Symantec anything listed
under Programs and Features. I nev er would have found Norton/Symantec in the
regestry if the Solution Report from microsoft hadn't told me the physical
memory mini-dump was from Norton?symantec. That led me to search registry and
sure enough there was one entry. How do I go about checking "Explorer for any
entries for Symantec/Norton/LiveUpdate? I only know how to find it in my
registry through regedit---find

DL said:
Do you have any other Symantec applications, eg fax, Ghost etc
If you check in Explorer are there any entries for
Symantec/Norton/Liveupdate?

Jan said:
Which one? There are 9 listed. And since I never installed it in the first
place, I have no idea which one to choose. Can you tell me how to find
that
out? Will info in my registry show it? There is no listing for either
Norton
or Symantec in my Programs and Features on the control panel.. It only
appears when I do a search of the registry.

:

Download and run the Norton Removal Tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

Vista is constantly doing mini-dumps, very unstable. Once re-started, I
click
on pop up for a solution to the mini-dump problem encountered. Recently
it
has begun to tell me the cause was Norton/Symantec anti-virus, which I
do
NOT
have as my virus protection (I have Vista compatible CA). The solution
instructs me to update my Norton anti-virus. Norton was not an add-on
freebie
with my Gateway computer, either. But to my surprise in the regedit,
there
is
a folder for Notron/Symnatec. Can I delete it from my registry or is it
tied
to any other Windows Vista program (like Defender?).
Click to expand...
Click to expand...
Click to expand...
 
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