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  • Thread starter Thread starter susan
  • Start date Start date
S

susan

when I try to open IE, this message appears (and it won't
open!):AppName:iexplore.exe
ModVer:4.72.3612.1700
AppVer:6.0.2800.1106
OffSet:00001946
ModName:shell32.dll
How can I fix this??
Thanks, Susan
 
Check for virus, and parasites.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
 
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