Error running app in production

John · Feb 17, 2008

Hi

I created a setup file of my app and remotely installed it on a clients
machine. The app bombs at start-up with the error;

Error while initializing application: Retrieving the COM class factory for
component with CLSID {0006F03A-0000-0000-C000-000000000046} failed due to
the following error: 8007007e.

The application also gave a stack trace which is given below at the end.
What's more there is no JIT debugger on the target system. What is the
problem and how can I proceed from here specially when I have little or now
way to debug the app on the target system.

Many Thanks

Regards

Stack Trace
========

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an
object.
at EMS.frmClients.RefrshDropDowns(Boolean FirstTime)
at EMS.frmClients.BindFieldstoDataSource()
at EMS.frmClients.frmClients_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.SetVisibleCore(Boolean value)
at System.Windows.Forms.Form.SetVisibleCore(Boolean value)
at System.Windows.Forms.Control.Show()
at EMS.frmMain.OpenForm(String x, Int32 id)
at EMS.frmMain.frmMain_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
IV
Assembly Version: 1.0.2968.12064
Win32 Version: 1.0.2968.12064
CodeBase: file:///C:/Program%20Files/IV/Events%20Manager%202008/IV.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
Infragistics2.Win.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.v7.3.DLL
----------------------------------------
Infragistics2.Shared.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Shared.v7.3.DLL
----------------------------------------
Infragistics2.Win.UltraWinToolbars.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.UltraWinToolbars.v7.3.DLL
----------------------------------------
Infragistics2.Win.UltraWinExplorerBar.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.UltraWinExplorerBar.v7.3.DLL
----------------------------------------
Infragistics2.Win.UltraWinStatusBar.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.UltraWinStatusBar.v7.3.DLL
----------------------------------------
Infragistics2.Win.Misc.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.Misc.v7.3.DLL
----------------------------------------
System.Design
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
Interop.Outlook
Assembly Version: 9.0.0.0
Win32 Version: 9.0.0.0
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Interop.Outlook.DLL
----------------------------------------
Zip
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Zip.DLL
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
Infragistics2.Win.UltraWinGrid.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.UltraWinGrid.v7.3.DLL
----------------------------------------
Infragistics2.Win.UltraWinTabControl.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.UltraWinTabControl.v7.3.DLL
----------------------------------------
Infragistics2.Win.UltraWinEditors.v7.3
Assembly Version: 7.3.20073.38
Win32 Version: 7.3.20073.38
CodeBase:
file:///C:/Program%20Files/Information%20Vision/Events%20Manager%202008/Infragistics2.Win.UltraWinEditors.v7.3.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Mr. Arnold · Feb 17, 2008

John said:
Hi

I created a setup file of my app and remotely installed it on a clients
machine. The app bombs at start-up with the error;

Error while initializing application: Retrieving the COM class factory for
component with CLSID {0006F03A-0000-0000-C000-000000000046} failed due to
the following error: 8007007e.

The application also gave a stack trace which is given below at the end.
What's more there is no JIT debugger on the target system. What is the
problem and how can I proceed from here specially when I have little or
now way to debug the app on the target system.

Many Thanks

Regards

Stack Trace
========

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of
an object.

---------------------------------------

What it means is that you have a Object reference to a DLL, and the DLL is
not there on the target machine where the applications is running, so it
can't create an Object derived from the DLL that is not there. As opposed
to this DLL being on your development machine where the Object can be
derived from the reference you had set in the development project to the
DLL. Or the DLL is there. but it's dependant upon another DLL that is not
there.

You need to find out what that DLL is that is not on the client's machine,
and you include it in your setup package so that it gets installed with your
application. You never assume that a client machine is going to have all
components you need for your application to run properly. You must make sure
your setup package has all the components that must be installed with the
application in the application's setup packet and install them no matter
what, even if they are all ready there.

John · Feb 17, 2008

Thanks. Is there a way to pin point which dll is it that is required?

Thanks again.

Regards

kimiraikkonen · Feb 17, 2008

Thanks. Is there a way to pin point which dll is it that is required?

Thanks again.

Regards

- Show quoted text -

First you must see which DLLs you have referenced doing:

To remove a reference in Visual Basic
1-In Solution Explorer, double-click the My Project node for the
project.

2-In the Project Designer, click the References tab.

3-In the References list, locate the library that you referenced.

Then post the dll name or search it on the client machine which is
present on your system.

kimiraikkonen · Feb 17, 2008

First you must see which DLLs you have referenced doing:

To remove a reference in Visual Basic

Correction: Do these steps to see the dll that's refenced, not to
remove it.

Mr. Arnold · Feb 18, 2008

John said:
Thanks. Is there a way to pin point which dll is it that is required?

What I would do is go back to development project and look at all the DLL(s)
that are being referenced make sure they are included in the setup package.
I would also use a DLL dependency checker on each DLL to what other DLL(s) a
given DLL is dependant upon and include those DLL(s) in the setup project.

One thing you can do in your project is put Try/Catches in your code, and if
the Exception.InnerText is not null the display that message, as that
message will help you pin point things.

Steve Gerrard · Feb 18, 2008

John said:
Thanks. Is there a way to pin point which dll is it that is required?

From your original post:

Error while initializing application: Retrieving the COM class
factory for component with CLSID
{0006F03A-0000-0000-C000-000000000046} failed due to the following
error: 8007007e.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an
instance of an object.
at EMS.frmClients.RefrshDropDowns(Boolean FirstTime)

Presumably RefrshDropdowns(Boolean FirstTime) is a method you wrote, and that's
where the error occured. Taking a good look at that method may give you a hint
of which object reference was not set, from which you can deduce which dll is
missing. It is apparently a COM object, and COM dlls are not always included
automatically by install builders for .Net apps.

Misbah Arefin · Feb 18, 2008

a little bit of google revealed that's definitely the CLSID for Outlook. The
trivial explanation: do you have Outlook installed on your clients machine?

John · Feb 18, 2008

Yes, Outlook 2003 is installed.

Thanks

Regards

Misbah Arefin said:
a little bit of google revealed that's definitely the CLSID for Outlook.
The
trivial explanation: do you have Outlook installed on your clients
machine?

Norman Yuan · Feb 18, 2008

John said:
Yes, Outlook 2003 is installed.

And you are using Outlook200? in your developing box? If it is Outlook2007,
then that is where the proble is from. Or is this app a win desktop app run
by a logged in user? Does the user have his Outlook profile set up before
running your app? Are you automating Outlook from your Win form app? More
information will definitely help identify possible problems.

Claes Bergefall · Feb 18, 2008

That CLSID is present in Outlook 2003 (I have it on my machine)
The error 0x8007007E is ERROR_MOD_NOT_FOUND ("The specified module could not
be found") wrapped in a COM HRESULT

Start by checking the registry on the deployment machine to ensure that the
COM object is registered correctly. If it's there try using OleView.exe
(just copy it from your dev machine) to create an instance of it. In OleView
it should be in All Objects under the name "Microsoft Office Outlook" (there
might be more than one entry with that name so make sure you try the correct
one)

/claes

John · Feb 19, 2008

Hi

In OleView when I try to expand the Microsoft Outlook 8.0 Object Library
node by clicking on the + sign I get the below error;

CoGetClassObject failed.
The specified module could not be found.
Severity: SEVERITY_ERROR, facility: FACILITY_WIN32 ($8007007E)

What can I do from here?

Thanks

Regards

Claes Bergefall · Feb 19, 2008

Are you sure the name is Microsoft Outlook 8.0 Object Library? If you have
Outlook 2003 installed it should be version 11.0, not 8.0. On my machine the
name is Microsoft.Office.Outlook.

Anyway, it sounds like something is wrong with the installation. Try
reinstalling Outlook (uninstall all previous ones first).

/claes

Just_a_fan · Mar 1, 2008

You say, so easily, "You need to find out what that DLL is that is not
on the client's machine, and you include it in your setup package".

I have been fighting this for some time now. I finally found .dlls in
the directory on the creation machine and included those in the
distribution and that, FINALLY, allowed the app to run on some XP
machine but others still fail. Why did M$ decide to NOT TELL ME that
something is missing. Further, WHY DID THEY NOT INCLUDE REQUIRED
DLLs???

I STILL can't get my published app to run on more than 50% of machines I
have tried it on and I have NO WAY to find out what it wants!!

There really needs to be some work put into this problem. immediately. I
can read an MVS or VM dump but not a 8080 clone dump. M$ is NOT helping
when it just aborts and dumps. It is NOT helping when the package does
not include all required files. It is costing me valuable time and I
have nowhere to turn. I could call support and they would say "Find
what is missing" and I don't know what that is!

Out here in the real world, we don't know everything about VB.NET and
what all it should include in the build. That should be automatic,
every time.

And it is not and there is no way I know of to find out what is missing
from the M$.NET prepared distribution.

What can we all do to get working, distributable applications from
..NET???

HELP, PLEASE!!!

It should not have been released broken and should help by saying what
is missing but does neither.

Mike

On Sat, 16 Feb 2008 21:18:47 -0500, in
microsoft.public.dotnet.languages.vb "Mr. Arnold" <MR.

Just_a_fan · Mar 1, 2008

I did what you said. And at least one of the required references were
not listed there. I had to force it in after I found it in the folder.
That solved the problem for less than 50% of the XP machines I have
tried to install on. Now, all dlls in the app folder are in the list
but still the app aborts with a dump.

What do I do for the other 50%?

Mike

Error running app in production

John

Mr. Arnold

John

kimiraikkonen

kimiraikkonen

Mr. Arnold

Steve Gerrard

Misbah Arefin

John

Norman Yuan

Claes Bergefall

John

Claes Bergefall

Just_a_fan

Just_a_fan