Error reporting

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Guest

How do you send an error reprt on XP Home? I get the report on automatic re
re boot when I start me computer. The notice says I have recovered from a
serious error. It then tells me I need to be connected to the internet in
order to report to microsoft. When I connect, I have lost the Send report
window! Has the report been automatically sent? If not, what do I do? Keep it
simple please! I need a step by step instruction!
All the information in "help" says I need to be connected to the internet
but once I am online, how do I find the files to send?
 
An unusual question as people most often ask how to turn off the send report
prompt (see control panel -system - advanced - error reporting to turn this
prompt off). MS wants these for it's own analysis. It' not used, as
people sometimes think, to provide you any support. I would be more
concerned re. the "recovered from a serious error" problem. Start by
checking Event Viewer and giving more information for help on that.
 
see if you get anywhere this way,
go to start>admin tools>event viewer>system
click on the most recent 'red error indicators' which will bring up a box
with a brief explanation.
Post the exact contents of that box.
 
Sometimes, not always, but sometimes after I receive a similar prompt, and I
click to send the error report, I am taken to an MS Analysis page that will
often provide an answer/ solution to the error. Sometimes, the analysis
reports that there is currently no fix. Now, I'm not sure if this is, in
fact, part of the 'error reporting process', prompt that is displayed on my
screen, or if it is some other error reporting function, but it has, at
times returned a response.
 
There was an optional Windows update item quite some time ago to allow
checking for more information on a fatal error report. I don't think error
reporting has to be enabled to use the more information feature.
--
 
Is a Fatal Error Report the same as a Fatal Exception..which is, I think,
the Stop error on a blue screen?
 
Yes. I misspoke though, I didn't mean to refer to blue screen type errors,
but rather the type of serious system errors that may pop up with the submit
a report option as in the users question.
--
 
okay, gotcha..thanks for the info.

GTS said:
Yes. I misspoke though, I didn't mean to refer to blue screen type
errors, but rather the type of serious system errors that may pop up with
the submit a report option as in the users question.
Click to expand...
 
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