Error Reporting

  • Thread starter Thread starter Melissa Nava
  • Start date Start date
M

Melissa Nava

Have an online system. Currently the error reporting either does: A)
logs to a file, B) databases errors or C) emails individual errors.
Also have phone notifications for systematically calling the programmer
on-call.

There are pros and cons of each, of course...

I'm curious as to what others do for their error reporting.

Mind you this is a 24/7 application, and if something happens I have to
have immediate notification.

So, do you have a 24/7 online system and require immediate notification
of an error? How do you handle your error reporting?

Digest emails?
Individual emails per error?
Combination, digest and individual emails?
Database logging, with phone notifications?
Something else?

I'm not asking for suggestions on *how* I should do it. I'm moreso
looking for feedback on how others do it with their 24/7 applications.

Just curious!

Melissa Nava
 
Have an online system. Currently the error reporting either does: A)
logs to a file, B) databases errors or C) emails individual errors.
Also have phone notifications for systematically calling the programmer
on-call.

There are pros and cons of each, of course...

I'm curious as to what others do for their error reporting.

Mind you this is a 24/7 application, and if something happens I have to
have immediate notification.

So, do you have a 24/7 online system and require immediate notification
of an error? How do you handle your error reporting?

Digest emails?
Individual emails per error?
Combination, digest and individual emails?
Database logging, with phone notifications?
Something else?

I'm not asking for suggestions on *how* I should do it. I'm moreso
looking for feedback on how others do it with their 24/7 applications.

Just curious!

Melissa Nava
Click to expand...

Depends on the nature of the error I guess. Some would be more urgent than
others. For instance if the disk fills or your web server goes down you
might want a SMS sent immediately whereas logging to a database or file
would be ok for other less serious errors
 
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