error reporting seggestions

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Guest

the error reporting in p is ok i guess, but it has to be even better in
vista. in vista you should have to be forced to send the error report. you
should have two options for sending it. (send now or send later) you should
also get more details on the issue if possible. another good idea would be to
make it so that the error reports would be sent to microsoft before the pc
shuts down or restarts. i think the issue should also have more imput on it.
there should be a comments box or something that would allow the user to say
what they were doing and stuff when the issue happened and stuff.

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It would be a good idea - I think you can already provide more feedback if a
bug report analyst from Microsoft requests it using the Problem Reports and
Solutions in the Control Panel.

--
Zack Whittaker
» ZackNET Enterprises: www.zacknet.co.uk
» MSBlog on ResDev: www.msblog.org
» Vista Knowledge Base: www.vistabase.co.uk
» This mailing is provided "as is" with no warranties, and confers no
rights. All opinions expressed are those of myself unless stated so, and not
of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
that up!

--: Original message follows :--
 
oh yea. having an error reporting thing in the control panel would be nice
too. being to send saved error reports that you said you wanted to send
later. it should also let you creat your own custom error reports aswell.
and having advanced options for what applications and devices the error
reporting services will work with and stuff.
 
They do :o) Vista Beta 2!

--
Zack Whittaker
» ZackNET Enterprises: www.zacknet.co.uk
» MSBlog on ResDev: www.msblog.org
» Vista Knowledge Base: www.vistabase.co.uk
» This mailing is provided "as is" with no warranties, and confers no
rights. All opinions expressed are those of myself unless stated so, and not
of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
that up!

--: Original message follows :--
 
Steven said:
the error reporting in p is ok i guess, but it has to be even better in
vista. in vista you should have to be forced to send the error report. you
should have two options for sending it. (send now or send later) you should
also get more details on the issue if possible. another good idea would be to
make it so that the error reports would be sent to microsoft before the pc
shuts down or restarts. i think the issue should also have more imput on it.
there should be a comments box or something that would allow the user to say
what they were doing and stuff when the issue happened and stuff.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/communitie...fbd&dg=microsoft.public.windows.vista.general


Steve, don't you value your privacy at all?!?

"in vista you should have to be forced to send the error report."

What else do you do, use the facilities with the door open all the time?!?
 
yea i do, but 90% of the people i know never send there error reports to
microsoft. if they don't how is miucrosoft going to be able to improve there
operating systems?
at least microsoft sends in the error reports in anonimusely and stuff.
 
Steven said:
yea i do, but 90% of the people i know never send there error reports to
microsoft. if they don't how is miucrosoft going to be able to improve there
operating systems?
at least microsoft sends in the error reports in anonimusely and stuff.

http://oca.microsoft.com/en/dcp20.asp

What types of information can be collected?

The reporting service can collect Information about problems that
interrupt you while you work and about errors that occur behind the
scenes. It is important to diagnose errors that occur behind the scenes
because these problems, if left unsolved, may cause additional problems
such as performance or program failures.

Reports contain information that is most useful for diagnosing and
solving the problem that has occurred, such as:

* Where the problem happened in the software or hardware
* Type or severity of the problem, if known
* Files that help describe the problem (typically system or
report-generated files about software behavior before or after the
problem occurred)
* Basic software and hardware information (such as operating system
version and language, device models and manufacturers, or memory and
hard disk size)

Your Internet Protocol (IP) address is also collected because you are
connecting to an online service (web service) to send error reports.
However, your IP address is used only to generate aggregate statistics.
It is not used to identify you or contact you.

Reports might unintentionally contain personal information, but this
information is not used to identify you or contact you. For example, a
report that contains a snapshot of memory might include your name, part
of a document you were working on, or data that you recently submitted
to a website. If you are concerned that a report might contain personal
or confidential information, you should not send the report.

It says in the MS privacy statement for error reporting that it collects
your IP address. You can be identified by that. It also says "For
example, a report that contains a snapshot of memory might include your
name, part of a document you were working on, or data that you recently
submitted to a website."

I'm not inclined to send that kind of information, therefore I won't
accept being forced to send it. Neither should anyone else be subjected
to that without at least having the choice to decline.
 
oh, ok then. then maybe microsoft should make it so then they should be able
to see more of the detail in the error report and i mean a lot more detail
in the error report before they decide not to send it. yea i am being a bit
harsh with making to it that they are foreced to send it. but maybe for
advanced users there could just be an option that will let them choose if
they want the error reports automaticly sent or if they will be notified of
the event asking them if they want it to be sent or not. and stuff like
that. they should also be able to be able to choose probram by program for
that kinda option and stuff. i can go into more detail about my seggestion
if you would like.
 
Steven said:
oh, ok then. then maybe microsoft should make it so then they should be able
to see more of the detail in the error report and i mean a lot more detail
in the error report before they decide not to send it. yea i am being a bit
harsh with making to it that they are foreced to send it. but maybe for
advanced users there could just be an option that will let them choose if
they want the error reports automaticly sent or if they will be notified of
the event asking them if they want it to be sent or not. and stuff like
that. they should also be able to be able to choose probram by program for
that kinda option and stuff. i can go into more detail about my seggestion
if you would like.

This sounds much more reasonable. My whole point being that if there is
even a chance that one's personal information could be involved in an
error report or anything else that send information, then the one(s) who
that personal information is about deserve full disclosure and the
choice to decline that information being sent. OTOH, I agree with the
idea of getting MS as much information about errors and problems as
possible so they can improve their software.
 
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