Error report

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Guest

We see a pop-up box when we turned on our computer (WinXPsp2) and did we want
to send report to Microsoft. We were offline; so we did not send.
The report was, as follows, and wonder if someone might be able to tell us
what caused it. (We are already receiving a Blue Screen when we sign on.)
Thanks, Bob

C:\DOCUME~1\Owner\Locals~1\Temp\WERbbfb.dir00\Mini050306-01.dmp
C:\DOCUME~1\Owner\Locals~1\Temp\WERbbfb.dir00\sysdata.xml
 
Nobody can tell with what you have posted.

%SystemRoot%\Minidump folder
or
%SystemRoot%\Memory.dmp

[[Windows error dumps are typically named MINI000000-00.DMP and are 64KB in
size. The 000000-00 part of the name is month, day, year (2 digits) and
sequence number for that date (mmddyy-##). You can configure the type of
memory dump performed by Windows. Please see the details in the Microsoft
Support Article. With regard to memory dumps...if it happens regularly or
happens when you run a particular program then you should contact either
Microsoft or the program's support group to tell them there is a problem and
try to work with them to determine what it is. Support may need the file or
details from it.]]
http://filext.com/detaillist.php?extdetail=DMP

Error Reporting, Memory "Dumps" and Memory.dmp or Minidump File here...

Preparation Before You Contact Microsoft After Receiving a STOP Message on a
Blue Screen
http://support.microsoft.com/?kbid=314103

[[What Is a Minidump?
A minidump is a file containing the most important parts of a crashed
application. It is written on the user’s machine and then the customer can
submit it to the developer. The developer can load the dump to help
determine the cause of the crash and develop a fix.]]
Post-Mortem Debugging Your Application with Minidumps and Visual Studio
..NET - The Code Project - Debug tips
http://www.codeproject.com/debug/postmortemdebug_standalone1.asp

appcompat.txt shows up in a temporary folder.

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER9.tmp.dir00\appcompat.txt

C:\DOCUME~1\Owner\LOCALS~1\Temp is a temporary folder. Empty it.

The appcomp.txt file is created when there is a conflict between programs,
drivers, etc. It is a reporting file used when uploading error reports to
Microsoft. Appcomp probably stands for Application Compatibility.

If you do not want to see appcomp.txt again, disable Error Reporting.

Open System Properties...
Start | Run | Type: sysdm.cpl | Click OK |
Advanced tab | Error Reporting button | Check:
Disable Error Reporting | Check: But notify
me when critical errors occur | OK | Apply | OK

Disable Error Reporting
[[Select to disable error reporting. When this option is selected, error
reports will not be generated.]]

But notify me when critical errors occur
[[Select this option to have Windows notify you when a critical error
occurs, even if you have disabled Error Reporting.]]

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
What else can we supply? Is there some other information I might get from my
computer that would help? We do not know that much about computers. This is
only notebook we have. Our son is letter me use his computer now. We are
afraid we just might have to get rid of this notebook, which has been a
source of comfort for my wife.
Bob
==================
Wesley Vogel said:
Nobody can tell with what you have posted.

%SystemRoot%\Minidump folder
or
%SystemRoot%\Memory.dmp

[[Windows error dumps are typically named MINI000000-00.DMP and are 64KB in
size. The 000000-00 part of the name is month, day, year (2 digits) and
sequence number for that date (mmddyy-##). You can configure the type of
memory dump performed by Windows. Please see the details in the Microsoft
Support Article. With regard to memory dumps...if it happens regularly or
happens when you run a particular program then you should contact either
Microsoft or the program's support group to tell them there is a problem and
try to work with them to determine what it is. Support may need the file or
details from it.]]
http://filext.com/detaillist.php?extdetail=DMP

Error Reporting, Memory "Dumps" and Memory.dmp or Minidump File here...

Preparation Before You Contact Microsoft After Receiving a STOP Message on a
Blue Screen
http://support.microsoft.com/?kbid=314103

[[What Is a Minidump?
A minidump is a file containing the most important parts of a crashed
application. It is written on the user’s machine and then the customer can
submit it to the developer. The developer can load the dump to help
determine the cause of the crash and develop a fix.]]
Post-Mortem Debugging Your Application with Minidumps and Visual Studio
..NET - The Code Project - Debug tips
http://www.codeproject.com/debug/postmortemdebug_standalone1.asp

appcompat.txt shows up in a temporary folder.

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER9.tmp.dir00\appcompat.txt

C:\DOCUME~1\Owner\LOCALS~1\Temp is a temporary folder. Empty it.

The appcomp.txt file is created when there is a conflict between programs,
drivers, etc. It is a reporting file used when uploading error reports to
Microsoft. Appcomp probably stands for Application Compatibility.

If you do not want to see appcomp.txt again, disable Error Reporting.

Open System Properties...
Start | Run | Type: sysdm.cpl | Click OK |
Advanced tab | Error Reporting button | Check:
 Disable Error Reporting | Check:  But notify
me when critical errors occur | OK | Apply | OK

Disable Error Reporting
[[Select to disable error reporting. When this option is selected, error
reports will not be generated.]]

But notify me when critical errors occur
[[Select this option to have Windows notify you when a critical error
occurs, even if you have disabled Error Reporting.]]

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
AliceZ said:
We see a pop-up box when we turned on our computer (WinXPsp2) and did we
want to send report to Microsoft. We were offline; so we did not send.
The report was, as follows, and wonder if someone might be able to tell us
what caused it. (We are already receiving a Blue Screen when we sign on.)
Thanks, Bob

C:\DOCUME~1\Owner\Locals~1\Temp\WERbbfb.dir00\Mini050306-01.dmp
C:\DOCUME~1\Owner\Locals~1\Temp\WERbbfb.dir00\sysdata.xml
 
AliceZ said:
We see a pop-up box when we turned on our computer (WinXPsp2) and did we want
to send report to Microsoft. We were offline; so we did not send.
The report was, as follows, and wonder if someone might be able to tell us
what caused it. (We are already receiving a Blue Screen when we sign on.)
Thanks, Bob

C:\DOCUME~1\Owner\Locals~1\Temp\WERbbfb.dir00\Mini050306-01.dmp
C:\DOCUME~1\Owner\Locals~1\Temp\WERbbfb.dir00\sysdata.xml


Do a Google search on sysdata.xml. There were over 25,000
hits, one of which might be applicable or offer a solution.
 
Hi,

Send the Mini050306-01.dmp file to me at the address used here
([email protected]) and I'll take a look at it to see if I can tell you what the
problem is. Use a subject line of "per req" and give a short, detailed
description of the system, what you were doing at the time it happened, and
any wording you see on the Blue screen error.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Hi,

Its location is given in your original post. Just open Windows Explorer and
start typing it into the address bar.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
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