Error on import/export followed by hang on repair - Outlook 2007

  • Thread starter Thread starter JBRC
  • Start date Start date
J

JBRC

I have installed Office 2007 from scratch on a new machine. I am running
W2003 Server x64 and I am using Outlook 2007 Enterprise as a freestanding
program, I am not using Exchange.

One part of the set-up is to import contacts from Outlook 2003 on the old
machine, which I have exported into a csv file.

The first problem is: When I click on File > Import/Export or File > Data
File Management when in the Contacts tab, nothing happens. An error message
appears in the "To-Do Bar" on the right: "Operation failed. An object could
not be found."

I thought I should repair the installation. I closed Outlook and ran CP >
Add or Remove Programs > Microsoft Office > Change, then I chose the "Repair"
option. This opens a dialog box titled "Configuration Progress". The blue
progress bar titled "Repairing Microsoft Office Enterprise 2007..." got about
1/4 complete on the bar in about 5 mins then stopped. Has remained in stuck
in the same position for around 5 hours now.

Office is shut down, there is nothing else running in the machine. I have no
3rd party anti-virus installed.

Thanks in advance for any suggestions...
 
With OL closed on the old, copy the data file
Locate this file in eg Documents folder (set read only flag off if you used
a cd)
Within OL2007, File>Open>Data File.......browse to this location
Copy whatever to the default data file, close old data file, if neccessary
 
Thanks DL

This worked well, so I have got the contacts imported.

I still have a problem with the configuation repair hanging, but I have
killed the process and will ignore it for now.

John
 
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