Error msgs when "sending" messages.

  • Thread starter Thread starter Dano
  • Start date Start date
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Dano

Lately, when I've beenn trying to send out messages, I get the following
messages. I've gotten similar errors while sending in the past as well. I can
receive messages fine. (I have contacted the ISP provider, as far as I knew,
the problem had been "fixed," until these came up.)

An unknown error has occurred. Account: 'pop.earthlink.net', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Server Response: '550 Your message
does not conform to RFC2822 standard', Port: 587, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC69

The host 'smtpauth.earthlink.net' could not be found. Please verify that you
have entered the server name correctly.
Account: 'pop.earthlink.net', Server: 'smtpauth.earthlink.net', Protocol:
SMTP, Port: 587, Secure(SSL): No, Socket Error: 11001, Error Number:
0x800CCC0D

The host 'smtp.earthlink.net' could not be found. Please verify that you
have entered the server name correctly.
Server: 'smtp.earthlink.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 11001, Error Number: 0x800CCC0D

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

(As far as that last suggestion, the only option available Is to come to
this community chat!)
 
Dano said:
Lately, when I've beenn trying to send out messages, I get the following
messages. I've gotten similar errors while sending in the past as well. I
can
receive messages fine. (I have contacted the ISP provider, as far as I
knew,
the problem had been "fixed," until these came up.)

An unknown error has occurred. Account: 'pop.earthlink.net', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Server Response: '550 Your
message
does not conform to RFC2822 standard', Port: 587, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC69

The host 'smtpauth.earthlink.net' could not be found. Please verify that
you
have entered the server name correctly.
Account: 'pop.earthlink.net', Server: 'smtpauth.earthlink.net', Protocol:
SMTP, Port: 587, Secure(SSL): No, Socket Error: 11001, Error Number:
0x800CCC0D

The host 'smtp.earthlink.net' could not be found. Please verify that you
have entered the server name correctly.
Server: 'smtp.earthlink.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 11001, Error Number: 0x800CCC0D

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

(As far as that last suggestion, the only option available Is to come to
this community chat!)
Click to expand...

The complete EarthLink settings for Windows Mail are here:
http://support.earthlink.net/articl...nk-email-account-settings-in-windows-mail.php
Ensure that you have "My server requires authentication" enabled.
 
Regarding the error message "Your message does not conform
to RFC2822 standard":
That error can be caused by interference from an antivirus program.
Which antivirus are you running? Some of them cause problems with
Windows Mail over time. As a minimum, email scanning in the
antivirus should be turned off, although that may not be sufficient to
eliminate all bad effects. In a worst case scenario, your antivirus
may need to be uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

It is puzzling that you are also getting the error message that the
host smtpauth.earthlink.net could not be found. That host (server)
most definitely does exist. I just checked, and it was responding.
 
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