Error messages in WinXP Home Fax Monitor - no details!

  • Thread starter Thread starter DD
  • Start date Start date
D

DD

I just tried to replace my fax machine (hardware device)
with XP's built-in fax software (sharing a voice line) to
send and receive. I can send faxes fine, but of 3 faxes
different people have tried to send only 1 was received
successfully (one of those failing said she got no error
messages on her end, but I had error messages in my log).
Each time I clicked on the icon that gets the fax machine
to immediately answer the ringing phone line.

Questions:

1) anything simple and obvious I may be doing wrong,
e.g. configuration? Again, one attempt was successful.

2) I don't see any way to get details about exactly what
the error is. I've tried right click, left click, View
menu, etc., but I can't get any more detailed (helpful)
info about the 1-line error message.

thanks!
 
Glad that you moved to XP's built-in fax support.

Which log are you referring to? Please give us the actual error text. Event
Viewer (Start > Programs > Administrative Tools > Event Viewer) is another
where you can look for a possible more detailed error description.

Also please check that there is no problem at the recipient's end - you can
verify that she is able to receive faxes from other fax machines.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
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