Error message

[richardlfear]

WHEN i TRY TO START THE COMPUTER I GET THE FOLLOWING ERROR MESSAGE.
"C:\WINDOWS\SYSTEM32\SHDOCVW.dll IS NOT A VALID WIDOWS IMAGE. PLEASE CHECK
AGAINST INSTALLATION DISK." I DID OT GET SUCH A DISK WHEN I BOUGHT THE
COMPUTER.
WHAT CAN I DO IT WILL NOT BOOT.
THANKS - RICHARD

 

[Gerry]

Richard

Please turn off the Caps Lock. Messages all in caps is the equivant of
shouting.

What is your computer make and model? Did you buy a new or second hand
computer?

Have you tried Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

What anti-virus and what anti-spyware programmes are installed. Run both
in safe mode.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~