ERROR MESSAGE

[ChuckS]

E-Mail & WEB connection worked fine yesterday but today I can connect to the
WEB OK but, I am unable to connect to Windows Mail. I get the following
message: - Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long period
of inactivity. Account: 'pop.supanet.com', Server: 'pop.supanet.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Can anybody help.
Cheers

 

[Guest]

E-Mail & WEB connection worked fine yesterday but today I can connect to
the
WEB OK but, I am unable to connect to Windows Mail. I get the following
message: - Your server has unexpectedly terminated the connection.
Possible
causes for this include server problems, network problems, or a long
period
of inactivity. Account: 'pop.supanet.com', Server: 'pop.supanet.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Can anybody help.
Cheers

Does this help?

<http://www.supanet.com/help/help_email/help_outlook_express/faq/20/faq_answer.html>

Some antivirus programs tend to cause an assortment of problems
in Windows Mail, often not immediately. What if any antivirus
programs do you have, and have you ever had a Norton or McAfee
antivirus program on that computer, even if it was one of the free
trial versions that often come already installed on new computers?

 

[ChuckS]

Does this help?

<http://www.supanet.com/help/help_email/help_outlook_express/faq/20/faq_answer.html>

Some antivirus programs tend to cause an assortment of problems
in Windows Mail, often not immediately. What if any antivirus
programs do you have, and have you ever had a Norton or McAfee
antivirus program on that computer, even if it was one of the free
trial versions that often come already installed on new computers?

I run with AVG 7.5 Internet Security. The laptop came with Norton which I deleted.
Cheers, Charlie

 

[ChuckS]

I run with AVG 7.5 Internet Security. Norton was pre-loaded which I deleted.

 

[Guest]

Did you uninstall the Norton program, then run this cleanup program
to take care of what its uninstall program often fails to remove? Just
deleting the icon which helps you start it doesn't do much.

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

When you installed the AVG program, did you use the standard install?
If so, it often helps to uninstall it, then do a custom install where you
tell
it to leave out the parts that scan email.

http://free.avg.com/ww.download?prd=afe

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

You may even need to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.

 

[Gary VanderMolen]

Just uninstalling Norton is often not sufficient to remove all its bad effects.
Use their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Also, chances are you installed AVG using its default install option.
If so, uninstall it, then reinstall, but select custom install, which then allows
you to forego the installation of its troublesome email scanning module.