Error message

  • Thread starter Thread starter Kedo
  • Start date Start date
K

Kedo

need help please with an error message that comes up on my computer when I
start or restart my computer the error message is: c:\Program
Files\qtsdijyr\qdlglan.dll
Access is denied
how can I fix this? Thank you
 
With a directory name like "qtsdijyr" along with the fact that a seach
for "qdlglan.dll" returns no hits it's an almost safe bet that you are
infected with malware of some sorts.

John
 
thank you, I went to the site and downloaded the file but when I try to
open the program my computer shuts down and restarts. This happens with all
my desk top programs except my internet icon. Some times when it restarts my
desktop icons don't come up. I have to shut down my computer and then start
it again. How do I try to take ownership of a file? Do you have any other
suggestions? Thanks for any help you can give me.
 
Yes sometimes it does. Other times my icons com up but the only one I can
click on that doesn't shut down my computer is the internet icon.
 
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