Michigan
A copy of the complete error report may help identify the problem.
Have you checked the System and Application logs for Error / Warning
reports in Event Viewer?
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. Make sure this is the first paste after exiting from Event
Viewer.
However, as Frank suggests it may well be caused by malware.
--
Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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