stc1993 said:
My computer will reboot for no apparent reason. I get a message that a
serious error has occured or something like that. The error code is BCCode :
100000d1 BCP1 : E20570000 BCP2 : 00000002 BCP3 : 00000001 ..............
Does anyone know what might be causing this? It is getting worse the
keyboard has even started not working correctly if you try to play a game or
anything it will shut down with no warning or anything. the error message
says it is a hardware issue.
tia
Your error is a STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The following general comments regarding this error are from MVP Jim
Eshelman's web page for STOP errors at
http://www.aumha.org/win5/kbestop.htm
"The system attempted to access pageable memory using a kernel process
IRQL that was too high. The most typical cause is a bad device driver
(one that uses improper addresses). It can also be caused by caused by
faulty or mismatched RAM, or a damaged pagefile."
The most important piece of information for further diagnosing this
particular error is parameter 4, which you did not include in your
posting. That value is the address where the invalid memory
reference originated and if the specific component using that address
can be identified then that might point to a solution, especially if
it is a device driver related problem.
To keep the machine from automatically restarting after these errors
use Control Panel - System - Advanced and click on the Settings button
in the Startup and Recovery (bottom) section. In the Startup and
Recovery window click on the checkbox for "Automatically restart" to
clear it.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair
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