Ron said:
I am receiving the following error message after bootup on
my HP Pavillion running XP.
Remote Procedure Call (RPC) service terminated
unexpectedly
NT AUTHORITY\SYSTEM
What do I do to correct this?
There's a new major worm currently hitting the Internet. You can get more
info about the worm here:
*Warning*
If your system has been infected by this new worm, applying the security
patch will not remove or disable the worm. This only protects your system
from any new infection.
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html
The following fix procedure is courtesy of Ron Martell, MVP
This is caused by a new and rapidly spreading worm.
To clear up the "NT Authority\System" and RPC call errors:
1. Go to
http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and copy the
patch to a 3.5 inch diskette.
2. Boot the infected machine into Safe Mode (tapping the F8 key multiple
times
before and during the boot menu). Insert the 3.5 inch diskette with the
patch on it and run it. Do not reboot yet.
3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the entry
for MSBLAST.EXE and clear the checkbox for it.
4. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.
5. Shut down and restart the computer normally.
6. Immediately do an update of your antivirus software and when the updates
are installed do a complete virus scan of your hard drive.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
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