error message,"Windows cannot clear ARP cache"

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Guest

When I get online, my web connection is lost after only a few minutes. When I
go to Control Panel and tell Windows to repair the connection, I get the
message,'Windows cannot clear ARP cache" Then tells me to contact the person
in charge of my network. Well that's me. I've tried changing the network
card, and same result. I'm using a DELL desktop, with a Broadcom 40/400x
network card and controller. I've been told this card has some problems, but
I suspect it's a problem with XP, or my IE6.
Any help would be appreciated.
 
Rickygstring said:
When I get online, my web connection is lost after only a few
minutes. When I go to Control Panel and tell Windows to repair the
connection, I get the message,'Windows cannot clear ARP cache" Then
tells me to contact the person in charge of my network. Well that's
me. I've tried changing the network card, and same result. I'm
using a DELL desktop, with a Broadcom 40/400x network card and
controller. I've been told this card has some problems, but I
suspect it's a problem with XP, or my IE6.
Any help would be appreciated.
Click to expand...

- Download (from Broadcom) the latest driver and install it.
(Are you sure about the model you gave? Is it a 440x card and not what you
stated above?)
http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php

Otherwise - look over this...
http://www.neowin.net/forum/lofiversion/index.php/t322845.html
 
Rickygstring said:
When I get online, my web connection is lost after only a few minutes. When I
go to Control Panel and tell Windows to repair the connection, I get the
message,'Windows cannot clear ARP cache" Then tells me to contact the person
in charge of my network. Well that's me. I've tried changing the network
card, and same result. I'm using a DELL desktop, with a Broadcom 40/400x
network card and controller. I've been told this card has some problems, but
I suspect it's a problem with XP, or my IE6.
Any help would be appreciated.
Click to expand...


Are you able to ping the localHost IP 127.0.0.1 or other IP addresses, for
example the Router/modem?.
-Do you use Router or modem or combination together?, wireless or wired?.
-What make you think it is the ARP not your Hardware or connection settings?.
- If you have Wireless what kind of Encryption/security are you using (WEP,
WPA)?.
- Are you using Static or Auto IP address, check your TCP/IP settings for
IP, DNS.
How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/kb/314067
TCP/IP Fundamentals for Microsoft Window
http://www.microsoft.com/technet/network/evaluate/technol/tcpipfund/tcpipfund_ch16.mspx
Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine, do you have connection and stable one?.
Wireless network group
http://www.microsoft.com/communitie...501-144b-4e8e-baf9-03f78faf7e85&lang=en&cr=US

Or the General Network group here and read these two Q & A
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
HTH.
nass
 
Rickygstring said:
When I get online, my web connection is lost after only a few minutes.
When I
go to Control Panel and tell Windows to repair the connection, I get the
message,'Windows cannot clear ARP cache" Then tells me to contact the
person
in charge of my network. Well that's me. I've tried changing the network
card, and same result. I'm using a DELL desktop, with a Broadcom 40/400x
network card and controller. I've been told this card has some problems,
but
I suspect it's a problem with XP, or my IE6.
Any help would be appreciated.
Click to expand...

Network cards can be had for a little over $10, so it might be worthwhile to
test with another.

HTH
-pk
 
Rickygstring said:
When I get online, my web connection is lost after only a few
minutes. When I go to Control Panel and tell Windows to repair
the connection, I get the message,'Windows cannot clear ARP
cache" Then tells me to contact the person in charge of my
network. Well that's me. I've tried changing the network card,
and same result. I'm using a DELL desktop, with a Broadcom
40/400x network card and controller. I've been told this
card has some problems, but I suspect it's a problem with XP,
or my IE6. Any help would be appreciated.
Click to expand...

Patrick said:
Network cards can be had for a little over $10, so it might be
worthwhile to test with another.
Click to expand...

I almost missed this too:
"... I've tried changing the network card, and same result. ..."

;-)
 
Shenan Stanley said:
- Download (from Broadcom) the latest driver and install it.
(Are you sure about the model you gave? Is it a 440x card and not what you
stated above?)
http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php

Otherwise - look over this...
http://www.neowin.net/forum/lofiversion/index.php/t322845.html
Click to expand...
At present, thinks seem OK. I will monitor it and let you know. Many thanks
for your help. I'll keep my fingers crossed. Yes, it is s Broadcom 440X card.
Ciao!
Rickygstring
 
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