Error message when trying to install Adobe reader

  • Thread starter Thread starter Marc Q
  • Start date Start date
M

Marc Q

I am triying to istall adibe reader with no luck

I always have the same error message 1402 and 1406 connot write key . . etc

I triyed to remove all old adiobe version but could not remove them all . .
some portion left

i runned the small software from Adobe to clean up but no success i also
remioved the spywhare and tryed again . . .

Somebody has an idea !
 
Checked this?

Error "1402: Could not open key ..." or "1406: Could not write...to key..." when you install Acrobat or Adobe Reader (6.x-8.0 or 3D on Windows):
http://kb.adobe.com/selfservice/viewContent.do?externalId=329137&sliceId=2

Note that the above article hasn't been updated for Vista, but the underlying cause (registry permissions) is the same.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Thanks

But i have the same message . . .
 
Do you have UAC turend off?

I got these errors with UAC off. After I turned it back on, Adobe reader
installed without errors.

Checked this?

Error "1402: Could not open key ..." or "1406: Could not write...to key..."
when you install Acrobat or Adobe Reader (6.x-8.0 or 3D on Windows):
http://kb.adobe.com/selfservice/viewContent.do?externalId=329137&sliceId=2

Note that the above article hasn't been updated for Vista, but the
underlying cause (registry permissions) is the same.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Thanks

But i have the same message . . .
 
Yes i tryed this too . . i also tryed with the Firewall off also in case . .

But i still have the same error message 1406

Steve said:
Do you have UAC turend off?

I got these errors with UAC off. After I turned it back on, Adobe reader
installed without errors.

Checked this?

Error "1402: Could not open key ..." or "1406: Could not write...to key..."
when you install Acrobat or Adobe Reader (6.x-8.0 or 3D on Windows):
http://kb.adobe.com/selfservice/viewContent.do?externalId=329137&sliceId=2

Note that the above article hasn't been updated for Vista, but the
underlying cause (registry permissions) is the same.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Thanks

But i have the same message . . .

Dustin Harper said:
Right click on the install file and select "Run as Administrator".

--

Dustin Harper
(e-mail address removed)
http://www.vistarip.com | Vista Resource & Information Page
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