error message when opening a new contact

  • Thread starter Thread starter Marc F
  • Start date Start date
M

Marc F

Using Win98Se with Office 2000 error message apprears when
I try to create a new contact in Outlook 2000
outlook cause an invalid page fault in MS09.dll at
017f:308c33fb
able to do mail and read contacts
Have tried detect and repair twice with no luck
Have all the updates that are available
Using Norton Virus and Internet security all updated
any and all help is appreciated
Thanks in advance
Marc
 
Try clearing the forms cache.

If you close outlook
Perform a FIND (click on desktop and press <F3>)
(If you are using XP or W2K operating system be
sure to look in hidden files)
Look for FRMCACHE.DAT file.
Delete it from the find window.
Restart Outlook.

When you restart Outlook it will rebuild a fresh new
FRMCACHE.DAT file.

If this is ineffective you may try using the following
technet article, though it is written for OL2000 it
may be effective:

OL2000: Error Message in Module MS09.DLL ...
http://support.microsoft.com/default.aspx?scid=kb;en-us;303179

--
Nikki Peterson [MVP - Outlook]

Using Win98Se with Office 2000 error message apprears when
I try to create a new contact in Outlook 2000
outlook cause an invalid page fault in MS09.dll at
017f:308c33fb
able to do mail and read contacts
Have tried detect and repair twice with no luck
Have all the updates that are available
Using Norton Virus and Internet security all updated
any and all help is appreciated
Thanks in advance
Marc
 
Running Win 98SE with Office 2000
Thanks Very much I will try - if you think of anythng else
let me know
Marc
 
-----Original Message-----
Try clearing the forms cache.

If you close outlook
Perform a FIND (click on desktop and press <F3>)
(If you are using XP or W2K operating system be
sure to look in hidden files)
Look for FRMCACHE.DAT file.
Delete it from the find window.
Restart Outlook.

When you restart Outlook it will rebuild a fresh new
FRMCACHE.DAT file.

If this is ineffective you may try using the following
technet article, though it is written for OL2000 it
may be effective:

OL2000: Error Message in Module MS09.DLL ...
http://support.microsoft.com/default.aspx?scid=kb;en- us;303179

--
Nikki Peterson [MVP - Outlook]

Using Win98Se with Office 2000 error message apprears when
I try to create a new contact in Outlook 2000
outlook cause an invalid page fault in MS09.dll at
017f:308c33fb
able to do mail and read contacts
Have tried detect and repair twice with no luck
Have all the updates that are available
Using Norton Virus and Internet security all updated
any and all help is appreciated
Thanks in advance
Marc

.
Thanks for the help it worked so far thanks so sos much
Click to expand...
struggled with this for the last 2 days off and on your
the best
Usinggg Win 98SE and running Office 2000 any other tips or
tricks please let me know
Be well marc
 
-----Original Message-----
Try clearing the forms cache.

If you close outlook
Perform a FIND (click on desktop and press <F3>)
(If you are using XP or W2K operating system be
sure to look in hidden files)
Look for FRMCACHE.DAT file.
Delete it from the find window.
Restart Outlook.

When you restart Outlook it will rebuild a fresh new
FRMCACHE.DAT file.

If this is ineffective you may try using the following
technet article, though it is written for OL2000 it
may be effective:

OL2000: Error Message in Module MS09.DLL ...
http://support.microsoft.com/default.aspx?scid=kb;en- us;303179

--
Nikki Peterson [MVP - Outlook]

Using Win98Se with Office 2000 error message apprears when
I try to create a new contact in Outlook 2000
outlook cause an invalid page fault in MS09.dll at
017f:308c33fb
able to do mail and read contacts
Have tried detect and repair twice with no luck
Have all the updates that are available
Using Norton Virus and Internet security all updated
any and all help is appreciated
Thanks in advance
Marc

.
Thanks for the help it worked like a charm your the best
Click to expand...
Marc
 
-----Original Message-----
Try clearing the forms cache.

If you close outlook
Perform a FIND (click on desktop and press <F3>)
(If you are using XP or W2K operating system be
sure to look in hidden files)
Look for FRMCACHE.DAT file.
Delete it from the find window.
Restart Outlook.

When you restart Outlook it will rebuild a fresh new
FRMCACHE.DAT file.

If this is ineffective you may try using the following
technet article, though it is written for OL2000 it
may be effective:

OL2000: Error Message in Module MS09.DLL ...
http://support.microsoft.com/default.aspx?scid=kb;en- us;303179

--
Nikki Peterson [MVP - Outlook]

Using Win98Se with Office 2000 error message apprears when
I try to create a new contact in Outlook 2000
outlook cause an invalid page fault in MS09.dll at
017f:308c33fb
able to do mail and read contacts
Have tried detect and repair twice with no luck
Have all the updates that are available
Using Norton Virus and Internet security all updated
any and all help is appreciated
Thanks in advance
Marc

.
Well it worked for a little time and I started to have
Click to expand...
the same problem- I went to the KB 303179 article and
followed those steps. I did not have a views.dat file
come up when I did a find but it is working so far. Thanks
for the help once again I'll have to see if this is
going to be done with or return
Marc
 
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