Error message when downloading a file

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Guest

Just last week, one of the users I support started getting an error message
when she was downloading a file from a website that she had no problem
downloading from before. The error message is "To help protect your security,
IE has blocked this site from downloading files to your computer. Click here
for options." If she looks at the options, she has the ability to download
the file. Why are we suddenly getting this message when the we never had
problems with the site before? The user is downloading Excel reports from the
site, and with 30 or more to be done per day, this has added extra steps and
time to her job.
 
It's also making her machine much more secure.

If you're supporting SP2 users, you should be familiar with the following:

WinXP SP2: What's New for Internet Explorer and Outlook Express
http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx

How the Attachment Manager works in WinXP SP2
(applies to IE downloads and streaming media)
http://support.microsoft.com/?kbid=883260

Detailed description of the DEP feature in Windows XP SP2
http://support.microsoft.com/?kbid=875352

Changes to Functionality in Microsoft Windows XP Service Pack 2
Browsing Security Enhancements
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2brows.mspx

Description of the Internet Explorer Information Bar in Windows XP SP2
http://support.microsoft.com/?kbid=843017

Changes to Functionality in Microsoft Windows XP Service Pack 2
Email Handling
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2email.mspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Posting and You
http://www.trials-shack.co.uk/posting.html
 
In
half2 said:
Just last week, one of the users I support started getting an error
message when she was downloading a file from a website that she had
no problem downloading from before. The error message is "To help
protect your security, IE has blocked this site from downloading
files to your computer. Click here for options." If she looks at the
options, she has the ability to download the file. Why are we
suddenly getting this message when the we never had problems with the
site before? The user is downloading Excel reports from the site, and
with 30 or more to be done per day, this has added extra steps and
time to her job.
Click to expand...

The user probably upgraded to SP2 - which instituted this new functionality
as a safety measure to prevent sites from downloading stuff to users without
their knowledge.
 
Thank you very much for your input and help! I really appreciated the URL's
that you passed along.
 
Thanks Ron! She had indeed upgraded to SP2. What confused me was that she
upgraded over a month ago, and supposedly these problems just showed up. She
says that she didn't have the Information Bar before last week...
 
Yeah, uh-huh.
Thanks Ron! She had indeed upgraded to SP2. What confused me was that she
upgraded over a month ago, and supposedly these problems just showed up.
She says that she didn't have the Information Bar before last week...
Click to expand...
 
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