sam said:
i have started getting this above message recently. when i tried to check
this message on google. it tells me that your computer is hijacked by porn
site and changed some settings. i am getting this message very frequently.
i need microsoft help to get rid of this message urgently
Your computer is infected, not with the "Trojan.win32.patched" but with
malware that is *telling* you that you're infected and trying to get you
to send money. This could be a variant of the Vundo, Smitfraud, or Zlob
trojans but since you didn't tell us the name of the program giving you
the message, I can't give you specific removal steps.
Check to see if there are targeted removal steps for your malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
If there are, follow the instructions. If not, you can go through these
general malware removal steps:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html
- download site
The site is in German but David's tool is in English so don't let that
worry you. Scroll all the way down to almost the bottom of the page and
you'll see a box titled "Infos Zum Download - Multi-AV Scanning Tool".
You'll see "Download von www pctipp.ch" and the live link to download
Multi_AV.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the Elephant Boy link above (not here, please).
Not all tools used will work in Vista and you will need to run them
elevated. If you are unable to remove the infection by following the
general steps, register at one of the HijackThis forums as suggested.
Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.
Malke
