Caesar said:
Ok,, since installing XP2 My browser crashes and I have to reboot. The
message below is what I send to Microsoft at least 3-4 times a day
szapp name: iexplore szappver:602900.2180 szmodname : hungapp szmodver
0000 offset 00000000
Hi, Caesar. You haven't really given us enough information to get a
specific answer. Are you 100% sure your computer is virus and
spyware-free? If you aren't sure, then clean it up and see how things
go. Make sure all your Temporary and Temporary Internet Files have been
deleted. Do this with Disk Cleanup. Here are general maintenance steps:
1) Scan with current antivirus ("current" means a version not earlier
than 2003 using updated virus definitions);
2) remove spyware with Spybot Search & Destroy
(
www.safer-networking.org) and Ad-aware (
www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
You may also want to run CWShredder and HijackThis from
http://aumha.org/freeware.htm. Although CWShredder is no longer being
updated, it will still clean older variants of the CoolWebSearch
malware. A combination of HijackThis and About:Buster
(
http://www.majorgeeks.com) works well in removing homepage hijackers.
Always read the instructions before running a spyware removal tool. Be
sure to update these programs before running, and it is a good idea to
do virus/spyware scans in Safe Mode. Make sure you are able to see all
hidden files and extensions (View tab in Folder Options);
3) delete temporary and Temporary Internet Files;
4) stop unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info;
5) look in Event Viewer for clues;
And here are some other links to help you with SP2:
Troubleshooting SP2 for Windows XP
http://www.michna.com/kb/WxSP2.htm and
http://www.michna.com/kb/WxSP2.htm#General
http://forum.aumha.org/index.php - See SP2 forums
Malke