Error Message Please Help

  • Thread starter Thread starter Caesar
  • Start date Start date
C

Caesar

Ok,, since installing XP2 My browser crashes and I have to reboot. The
message below is what I send to Microsoft at least 3-4 times a day

szapp name: iexplore szappver:602900.2180 szmodname : hungapp szmodver 0000
offset 00000000


Please help I really don't want to uninstall xpsp2

Regards

Caesar
 
Caesar said:
Ok,, since installing XP2 My browser crashes and I have to reboot. The
message below is what I send to Microsoft at least 3-4 times a day

szapp name: iexplore szappver:602900.2180 szmodname : hungapp szmodver
0000 offset 00000000
Click to expand...
Hi, Caesar. You haven't really given us enough information to get a
specific answer. Are you 100% sure your computer is virus and
spyware-free? If you aren't sure, then clean it up and see how things
go. Make sure all your Temporary and Temporary Internet Files have been
deleted. Do this with Disk Cleanup. Here are general maintenance steps:

1) Scan with current antivirus ("current" means a version not earlier
than 2003 using updated virus definitions);
2) remove spyware with Spybot Search & Destroy
(www.safer-networking.org) and Ad-aware (www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
You may also want to run CWShredder and HijackThis from
http://aumha.org/freeware.htm. Although CWShredder is no longer being
updated, it will still clean older variants of the CoolWebSearch
malware. A combination of HijackThis and About:Buster
(http://www.majorgeeks.com) works well in removing homepage hijackers.
Always read the instructions before running a spyware removal tool. Be
sure to update these programs before running, and it is a good idea to
do virus/spyware scans in Safe Mode. Make sure you are able to see all
hidden files and extensions (View tab in Folder Options);
3) delete temporary and Temporary Internet Files;
4) stop unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info;
5) look in Event Viewer for clues;

And here are some other links to help you with SP2:

Troubleshooting SP2 for Windows XP
http://www.michna.com/kb/WxSP2.htm and
http://www.michna.com/kb/WxSP2.htm#General

http://forum.aumha.org/index.php - See SP2 forums

Malke
 
Hi Caesar :-)
Ok,, since installing XP2 My browser crashes and I have to reboot. The
message below is what I send to Microsoft at least 3-4 times a day

szapp name: iexplore szappver:602900.2180 szmodname : hungapp
szmodver 0000 offset 00000000


Please help I really don't want to uninstall xpsp2
Click to expand...

For this and your post above, try the following and see it helps. I'm sure
others will have more suggestions, but, you might give these a try: these:

1. Disable the popup blocker in SP2

Go to IE/Tools/Internet Options/Privacy/Pop-up blocker/disable.
or...
Tools > Popup blocker > select to > disable.

2. Updating/upgrading your video driver. This can be done by visiting the
website of your video card manufacturer and look up the video driver for
your card model, and find and download the updated driver.

3. Uninstall and install the program.

4. Replace your video card.


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

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Thanks Very Much!

Ran all the spyware programs and it seems to have worked

Thanks Again

Regards

Caesar
 
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