error message - PLEASE HELP !

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Guest

THANKS IN ADVANCE !

error message :

Windows could not start because the following file is missing or corrupt: windows\system32\config\system

you can attempt to repair this file by starting Windows Setup using the Original Setup CD
Select 'r' at the first screen to start repair

I have purchased a Toshiba Sattelite 1135 laptop with Windows XP Home "imaged"
on the system by Toshiba. I have the 'Windows Authentication" sticker on the bottom of the laptop with the CD Key code. However Toshiba says they cannot send me the Original WIN XP Home CD version.
I have tried to use a different WIN XP CD but it this system does not recognize the CD, then loops back to the error message. I tried "safe mode" and no luck. It seems the system only wants to recognize only the particular Win XP CD on my PC (?) If I buy a new version will I wipe all the huge volume of data on my PC ?

.... any suggestions GREATLY APPRECIATED ... Pat Martin
 
Lampcord said:
Windows could not start because the following file is missing or corrupt: windows\system32\config\system
you can attempt to repair this file by starting Windows Setup using the Original Setup CD
Select 'r' at the first screen to start repair
Click to expand...

See "How to Recover from a Corrupted Registry"
(http://support.microsoft.com/?kbid=307545).
I have purchased a Toshiba Sattelite 1135 laptop with Windows XP Home "imaged"
on the system by Toshiba. I have the 'Windows Authentication" sticker on the bottom of the laptop with the CD Key code. However Toshiba says they cannot send me the Original WIN XP Home CD version.
Click to expand...

The installation files may be somewhere on the HDD, f. e. in a hidden
partition. Ask Toshiba how you can reinstall Windows if this is
required.
I have tried to use a different WIN XP CD but it this system does not recognize the CD, then loops back to the error message. I tried "safe mode" and no luck. It seems the system only wants to recognize only the particular Win XP CD on my PC (?) If I buy a new version will I wipe all the huge volume of data on my PC ?
Click to expand...

No. Usually you can upgrade to an original Windows version without
problems. But you may want to contact Toshiba about that as well to be
on the safe side.
 
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