Hi Wendy
All of a sudden internet explorer will not open up my
online banking access page. I can access the page using
MSN browser, but that is not my perferred browser. I
have not loaded any software or made any changes except
automatice windows updates. Can someone help me resolve
this error message issue?
It would really help us to better advise you for on a proper solution if we
knew what operating system you are using, and the details of any error
messages you are getting. In the mean time, you might try the following and
see if it helps. If not, then please post back to this thread with the
version of Windows you are using and the other details regarding your
problem.
Emptying TIFs, Cookies and History.
1) Open Internet Explorer and click on Tools
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete
Files 4) Click on OK and wait for the hourglass icon to stop after it
deletes the temporary internet files
{This cleans >> C:\Documents and Settings\YourNameHere\Local
Settings\Temporary Internet Files}
5) On the General Tab, in the middle of the screen, click on Delete
Files {Yes, one more time!!!}
6) Check the box Delete all offline content
{This cleans >> C:\Documents and Settings\YourNameHere\Local
Settings\Temporary Internet Files\Content.IE5}
7) Click on OK and wait for the hourglass icon to stop after it deletes
the temporary internet files
8) You can now click on Delete Cookies and click OK to delete cookies
that websites have placed on your hard drive.
To clear the Internet History in IE:
1) Open Internet Explorer and click on Tools
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Clear
History 4) Click OK
You can get....
C:\Documents and Settings\YourNameHere\Local Settings\Temporary Internet
Files
to delete automatically by...
Open IE | Tools | Internet Options | Advanced tab |
CHECK:
Empty Temporary Internet Files folder when browser is closed
[[Specifies whether to clear the Temporary Internet Files folder when
you close the browser.]]
Apply | OK
But that will not clean
C:\Documents and Settings\YourNameHere\Local Settings\Temporary Internet
Files\Content.IE5
And Disk Cleanup won't clean Content.IE5 either.
You have to use Delete all offline content, a 3rd party tool or...
A couple a different ways to do this.
The proper way is: Delete all offline content
or........................
To empty your Temporary Internet Files cache
1. In Internet Explorer, click Tools, and then click Internet Options.
2. On the General tab, click Delete Files.
To turn off graphic compression in the AOL client
1. Go to Preferences in AOL.
2. Click Internet properties (or WWW in some versions).
3. Click Web Graphics.
4. Clear Never compress graphics (or Use compressed graphics in some
versions).
or .........................................
Clear the IE cache. I.E./Tools/Options/General/Delete files (and delete
offline content.) It's often recommended that the Temporary Internet
Files (folder) be kept at
40-50 MB. Bigger isn't necessarily better.
If still no joy then have a look at this page for other issues.
http://www.generation.net/~hleboeuf/ieimage.htm
Hope this helps
Jan
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