Error message - KERNEL32.DLL

[Bob]

I am using Explorer 6.0.2800.1106, service pak 1.
Since I loaded the service pak I get the message "Explorer
has caused an error in KERNEL32.DLL Explorer will now
close If you continue to experience problems, try
restarting your computer"
I get a little frustrated restating 4 or 5 times.
Any help would be appreciated.
Thanks

 

[Frank Saunders, MS-MVP]

I am using Explorer 6.0.2800.1106, service pak 1.
Since I loaded the service pak I get the message "Explorer
has caused an error in KERNEL32.DLL Explorer will now
close If you continue to experience problems, try
restarting your computer"
I get a little frustrated restating 4 or 5 times.
Any help would be appreciated.
Thanks

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero