error message in Office help

[RB]

I have XP-SP2 Home; Office 2000, AVG AV, Comodo Firewall, Windows Defender.

If this is the wrong discussion group for this question please let me know
where to post it.
Here is my question:
When I try too open certain links in Office help I get the following message:

"VBScript: Microsoft office help. Help can't show you this procedure because
the security level setting in your browser is set too high or the ActiveX
control Ouactrl.ocx didn't install correctly. Select a lower security setting
in your browser. If you receive this message after selecting a lower security
setting, please see your system administrator for help troubleshootingthe
installation of the ActiveX control Ouactrl.ocx located in the folder you
installed Microsoft Office to."

I reset the browser security level to Default and closed the browser
altogether, but that didn't help and I still got the message.

Why does this happen? How can it be corrected?

Thanks.

 

[Gordon]

I have XP-SP2 Home; Office 2000, AVG AV, Comodo Firewall, Windows Defender.

If this is the wrong discussion group for this question please let me know
where to post it.

microsoft.public.office.misc
office is nothing to do with Windows....

 

[Ramesh, MS-MVP]

OFF2000: Cannot Type Text into Answer Wizard or Help Index:
http://support.microsoft.com/kb/263647

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have XP-SP2 Home; Office 2000, AVG AV, Comodo Firewall, Windows Defender.

If this is the wrong discussion group for this question please let me know
where to post it.
Here is my question:
When I try too open certain links in Office help I get the following message:

"VBScript: Microsoft office help. Help can't show you this procedure because
the security level setting in your browser is set too high or the ActiveX
control Ouactrl.ocx didn't install correctly. Select a lower security setting
in your browser. If you receive this message after selecting a lower security
setting, please see your system administrator for help troubleshootingthe
installation of the ActiveX control Ouactrl.ocx located in the folder you
installed Microsoft Office to."

I reset the browser security level to Default and closed the browser
altogether, but that didn't help and I still got the message.

Why does this happen? How can it be corrected?

Thanks.