error message at windows start up

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Guest

recently my computer started to give me error messages when it started up. It
occured when my CD RW drive became unrecognizable by the computer, I tried to
re-install the driver but was unsuccesful. I purchased a new cd-rw drive and
installed it with no problems. This error message at start up refrences
system 32.exe, I have had problems in the past with the same refrence when
viruses became downloaded on the pc. I have tried restore points, changing
the boot menu to no avail. It is very annoying having this messge pop up
every few minutes, If I dont send the error report then the window still
stays and blocks my screen. Please HELP.
Rich591
 
rich591 said:
recently my computer started to give me error messages when it started up. It
occured when my CD RW drive became unrecognizable by the computer, I tried to
re-install the driver but was unsuccesful. I purchased a new cd-rw drive and
installed it with no problems. This error message at start up refrences
system 32.exe, I have had problems in the past with the same refrence when
viruses became downloaded on the pc. I have tried restore points, changing
the boot menu to no avail. It is very annoying having this messge pop up
every few minutes, If I dont send the error report then the window still
stays and blocks my screen. Please HELP.
Rich591
Click to expand...

Please quote the message -verbatim, please!
 
the title of thebox is Windows Set up, the message reads windows set-up has
encountered a poblem and needs to close. When you click on the prompt to see
what data the report contains it says "error signature APPNAME system32.exe
APPVER 0.0.0.0 MODNAME system 32.exe MODVER 0.0.0.0. offset 0000470. File to
be included C:\Docume~1\owner\locals~1temp\794_APPCOMPAT.txt
 
Please provide copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the time when the
error occurs. No Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~
 
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