Error Message Appears At Startup

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Whenever I open up window movie maker, a message appears that a problem has
occured and i can eithre click degbug, send error report or dont send. This
always happens whenever i open movie maker up. This problem does not let me
use the movie maker. Please help me.
 
I just finished doing a search on this. Several things were suggested such as:

renaming some codes
remfoving some filters,
reinstalling SP2
removing Internet explorer 7.

I tried all of these except for reinstalling SP2 and the option that worked
for me was to go into control panel, check off show updates and then remove
IE7. Movie maker is now working again.

You can search the messages for more detail on each of the above suggestions.

So my question is when is Microsoft going to fix this so IE7 and movie maker
will work together for those of us that are having this problem.

Good Luck fixing your problem
 
I have the same problem but do not want to uninstall IE7 and will just wait
till they fix it.....I have wasted a lot of time on this and am glad I saw
this info.
 
I have been having this same problem. I got rid of IE7 and still had the
problem. This issue is coming up on many of the sites that specialize in
helping others with support. When will Microsoft step up and deal with the
problem? The least they could do is acknowledge that the problem exists and
let us know if they have a fix in the works.
 
It could be because I had deleted a video that was imported and it was
working on it? Yolanda
 
I have the exact same problem. My daugter created a wonderful slide show for
my husband's parents 65th wedding anniversary using Movie Maker. Luckily she
did get a copy made for each of the brothers/sisters and his parents. But,
we wanted to burn copies for the grandkids--but now the program won't even
start up. I get the sam message, "An Error has occurred, etc." Can't
Microsoft do something about this? There must be others experiencing the
same problem!
 
Aside from removing IE7 there is another workaround that might fix your
problem. The example given references Intervideo software specifically but
that is only one of the possible sources for excess filters. If that one
doesn't fix the problem (it did work for me, keeping IE7) it will take trial
and error to find the other possible sources.

=====begin quote

Subject: Re: Movie Maker always has to close


There's a component in Direct Show which caches the information about the
effects and transitions that are registered upon your system. Unfortunately
there's a bug in that component which causes it to crash if you have a lot
of transitions and effects installed. MovieMaker calls this routine on
startup which is probably why you're seeing MovieMaker crash.

Fortunately there is a workaround by doing something like the following.


1. Find an application which has registered a bunch of effect filters.
2. Rename the directory that the application is installed into to
something else - which will temporarily cause those effect filters to fail
to load.
3. Start MovieMaker. As less effects are successfully created,
MovieMaker should hopefully launch.
4. Rename the directory in step 2 back to it's original name so the
original application still works.
5. Start MovieMaker again. As everything was successfully cached in step
3 it shouldn't try to recache things so it should continue to work..


As an example of an application for step 1, I've seen people run into this
problem with applications installed from InterVideo. (This isn't a bug in
InterVideo's application - it's a Microsoft bug it's just that InterVideo
applications can install a bunch of DirectShow filters). In this case you
would go to your "C:\Program Files\InterVideo" directory and rename
"InterVideo" to something like "TempInterVideo". Then start MovieMaker. Once
it has launched, close it down and rename "TempInterVideo" back to
"InterVideo".


Good luck
Dean Rowe
This posting is provided "AS IS" with no warranties, and confers no rights.

=== end quote
 
woked for me perfectly! Thanks!

RalfG said:
Aside from removing IE7 there is another workaround that might fix your
problem. The example given references Intervideo software specifically but
that is only one of the possible sources for excess filters. If that one
doesn't fix the problem (it did work for me, keeping IE7) it will take trial
and error to find the other possible sources.

=====begin quote

Subject: Re: Movie Maker always has to close


There's a component in Direct Show which caches the information about the
effects and transitions that are registered upon your system. Unfortunately
there's a bug in that component which causes it to crash if you have a lot
of transitions and effects installed. MovieMaker calls this routine on
startup which is probably why you're seeing MovieMaker crash.

Fortunately there is a workaround by doing something like the following.


1. Find an application which has registered a bunch of effect filters.
2. Rename the directory that the application is installed into to
something else - which will temporarily cause those effect filters to fail
to load.
3. Start MovieMaker. As less effects are successfully created,
MovieMaker should hopefully launch.
4. Rename the directory in step 2 back to it's original name so the
original application still works.
5. Start MovieMaker again. As everything was successfully cached in step
3 it shouldn't try to recache things so it should continue to work..


As an example of an application for step 1, I've seen people run into this
problem with applications installed from InterVideo. (This isn't a bug in
InterVideo's application - it's a Microsoft bug it's just that InterVideo
applications can install a bunch of DirectShow filters). In this case you
would go to your "C:\Program Files\InterVideo" directory and rename
"InterVideo" to something like "TempInterVideo". Then start MovieMaker. Once
it has launched, close it down and rename "TempInterVideo" back to
"InterVideo".


Good luck
Dean Rowe
This posting is provided "AS IS" with no warranties, and confers no rights.

=== end quote
Click to expand...
 
Back
Top