Hi Jill R.,
My best suggestion would be to try the solutions on the website such as:
| The game doesn't start or doesn't run well. What should I do?
| My screen is black and the game doesn't appear. What do I do?
| I tried to play a game online but I get only a blank screen or a black screen with a red cross.
Afterwards, if the problem still persists, you should click the support links on their site:
| If it still doesn't work contact us. <<< CLICK THAT LINK on
| their site to contact them.
| I can't buy the game because I receive an error message. What should I do?
| contact us <<< CLICK THAT LINK
They are the most familiar with their games and the technology they develop them on,
therefore Jill, they can save you a lot of fuss by guiding you to the direct solution if the
solutions they offer up on their webpage (see above) don't resolve the issue for you.
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Jill R. Wrote:
=================
| Jimmy S. - Yes, I read all catagories on web site, but none of them seemed to
| apply to the error message I'm getting. My computer says: Macromedia
| Projector has encountered a problem and needs to shut down, etc.... I have
| tried everything and still it keeps occuring. I wrote down the #'s on the
| "error report". It is: AppVer:9.0.0.383 ModName:mshtml.dll ModVer:
| 6.0.2900.2873 Offset: 00251849 Does this help or do you have any other
| suggestions? Sincerely, Jill R.
|
| "Jimmy S." wrote:
|
|| Hi Jill R.,
||
||| Hi Jimmy S. I tried the web sites you recommended and I still can't find an
||| answer to this problem.
||
|| Jill, did you try the solutions presented in the following catagories on that web page?
||
|| Problems While Playing
|| The game doesn't start or doesn't run well. What should I do?
|| My screen is black and the game doesn't appear. What do I do?
|| The game runs very slow. What can I do?
|| The game's graphics or sounds are not functioning properly. What can I do?
||
|| Problems With Online Games
|| I tried to play a game online but I get only a blank screen or a black screen with a red cross.
||
|| I purchased the game, it doesn't work? What should I do?
|| Do not purchase the game again. First, try to download the game a second time, and open it. If that doesn't work, look for the
|| solution at the following lines, you will probably find it helpful! If it still doesn't work contact us. <<< CLICK THAT LINK on
|| their site to contact them.
||
|| I can't buy the game because I receive an error message. What should I do?
|| contact us <<< CLICK THAT LINK on their site to contact them.
|| as soon as possible with the exact error message you receive. Our dedicated support team will do the best to assist you to solve
|| the problem and enjoy the game.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Jill R. Wrote:
|| =================
||| Hi Jimmy S. I tried the web sites you recommended and I still can't find an
||| answer to this problem. I waited to get the cd in the mail and I downloaded
||| again. Still same prob. Download successful but error message comes up when I
||| try to open the game. HEEEELLLLPP!!!! Thanks! Jill
|||
||| "Jimmy S." wrote:
|||
|||| Hi Jill R.,
||||
|||| Please follow the step by step troubleshooting solutions on this page:
||||
http://www.oberongames.com/support.asp - I hope this helps!
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S.
http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Jill R. Wrote:
|||| =================
||||| I bought and downloaded MCF-Huntsville. Download was fine but when I try to
||||| bring up game from desktop icon, I get "Macromedia Project has encountered a
||||| prob.....Please tell microsoft... I tried turning off firewall, no luck. Any
||||| suggestions? P.S. I am Wilma Flintstone when it comes to computers, please be
||||| VERY specific! Thanks!
